Description: Na instalação o download inicia normalmente,mas na metade do processo trava e dá um erro 1335 e surge as opções ignore,repeat e se repetir o erro persiste.Então ao clicar em ignore o download para e dá erro 2350 e depois do ok tudo fecha e são eliminados os arquivos baixados . Tentei isso em varias variantes da versão 5 Actual Results: não é possivel baixar o arquivo no meu computador Expected Results: pretendo instalar a suite mas não é possivel Reproducible: Always User Profile Reset: No Additional Info: User-Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36
cocalense@gmail.com
Hello, would you be so kind as to translate the description into English as LibreOffice is an international project where many languages are spoken an English is used as the default one? Thanks
If you are installing from a network drive, the error 1335 suggests a permission issue for one of the .CAB files in the installer. I suggest you download the full .msi installer from LibreOffice directly [1]--or from one of our mirrors--and then check its HASH value to be sure the package is not corrupt. HASH value(s) will be listed in a MirrorBrain summary for the package reached via the "Details" or the "Info" links. Once you know you have a valid installation package, then run your installation from the Windows command window with commands: msiexec.exe /i LibreOffice_5.3.0.3_Win_x64.msi You can capture installation log by appending " /L*v verboseLog.txt", which will be needed if you still have issues. Adjust your command line to match the package name and bitness, x86_64 or x86, you downloaded. After the main program installs, you could do the same for the help pack: msiexec.exe /i LibreOffice_5.3.0.3_Win_x64_helppack_pt.msi =-ref-= [1] http://downloadarchive.documentfoundation.org/libreoffice/old
Of course the download and installation would be from a local drive on the system, i.e. the C: drive, of you Windows system, and *not* on a network share. Also, with the multiple installation attempts you may have to clear the MSInstaller cache by unregistering the service, and then registering it again. So from a command window (run as Administrator): Enter msiexec /unregister followed by msiexec /regserver
Got error: error 1335 libreoffice 1.cab when upgrading from file: LibreOffice_5.3.4_Win_x64.msi but if I am installing from file (the previous attempt to upgrade LibreOffce deleted my copy of the program): LibreOffice_5.3.4_Win_x86.msi did not get error. --------------------------------------- My OS is Windows 7 SP1 64 bit. Dont know what the previous version of LibreOffice was. --------------------------------------- IT IS REALLY ANNOYING that you delete the old version of LibreOffice before verifying the cab file. Can cause the user real problems - no office installed on their PC.
Remains NEEDINFO to OP. (In reply to tjdurso from comment #5) > Got error: error 1335 libreoffice 1.cab when upgrading from file: > ... Unclear what you've done. So at this point for your case, I would uninstall all vestiges of LibreOffice including your user profile in "%APPDATA%\LibreOffice". And then clean the Windows registry--including HKCU - "SOFTWARE\The Document Foundation", and HKLM - "SOFTWARE\The Document Foundation", "SOFTWARE\LibreOffice" but also for same in "SOFTWARE\WOW6432node". Download a new copy of either 64-bit or 32-bit build (either will run on Windows 7 SP1 64-bit) directly from the project archive here http://downloadarchive.documentfoundation.org/libreoffice/old/5.3.4.2/win/ Do not store on a network resource, instead save onto a local HDD/SSD. Then verify the HASH value of your download against the package "details" link provided with the archive. Only then proceed to install. If with those installation steps (to avoid mixing prior 32-bit and a new 64-bit install) it should resolve things for you--post back if it does not. Otherwise the NEEDINFO and this issue remains open for OP.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20180129
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20180302