I have a presentation with a linked video (mp4 file) on two of the slides. I have been creating new versions of the presentation for a series of 20 classes. For the first 19 classes the presentation with the videos has worked just fine. During this time I have been updating LibreOffice to the most current version as new updates became available. With the most recent update, the presentation will no longer load. I was able to load the presentation into LibreOffice 4.2.4.2 on another PC. I saved it in PPTX format which broke the link to the videos. I was then able to load the presentation on the PC with LibreOffice 5.3.1.2 and save it in ODP format. I can save and load this presentation with LibreOffice 5.3.1.2 without the linked videos. If I try to insert a video where it belongs on the slide, Impress starts the process but then just stops and all I can do is terminate LibreOffice with the Windows Task Manager. During the time I have been working on this presentation I did notice a higher frequency of program crashes starting with version 5.2. Hope you can get this fixed since I have many similar presentations with linked videos.
Hello Richard, Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided. (Please note that the attachment will be public, remove any sensitive information before attaching it. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
I have sent a sample document. Was it received?
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20170929
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20171030