Bug 107452 - Sporadic data loss with base file
Summary: Sporadic data loss with base file
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Base (show other bugs)
Version:
(earliest affected)
5.2.6.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-04-26 16:00 UTC by Gerhard Schaber
Modified: 2017-12-04 12:39 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Gerhard Schaber 2017-04-26 16:00:41 UTC
Sporadic data loss with base document when macro, form, and table view is open. It somehow writes half of the database file and then freezes. One has to kill the process.

Here the stack of soffice.bin, if this helps:

ntoskrnl.exe!KeSynchronizeExecution+0x3de6
ntoskrnl.exe!KeWaitForMutexObject+0xc7a
ntoskrnl.exe!KeWaitForMutexObject+0x709
ntoskrnl.exe!KeWaitForMutexObject+0x375
ntoskrnl.exe!KeTestAlertThread+0x16f8
ntoskrnl.exe!KeWaitForMutexObject+0x263a
ntoskrnl.exe!KiCheckForKernelApcDelivery+0x21
ntoskrnl.exe!KeLeaveCriticalRegion+0x42
NTFS.sys+0xcabc9
FLTMGR.SYS!FltIsCallbackDataDirty+0x315
FLTMGR.SYS!FltQueryInformationFile+0x737
ntoskrnl.exe!NtSetEvent+0x16c6
ntoskrnl.exe!ObReferenceObjectByHandleWithTag+0x3382
ntoskrnl.exe!ObOpenObjectByNameEx+0x1ec
ntoskrnl.exe!ObOpenObjectByName+0x488
ntoskrnl.exe!NtCreateFile+0x79
ntoskrnl.exe!_setjmpex+0x3983
ntdll.dll!ZwCreateFile+0x14
wow64.dll+0x44c8
wow64.dll!Wow64SystemServiceEx+0x155
wow64cpu.dll!TurboDispatchJumpAddressEnd+0xb
wow64.dll!Wow64LdrpInitialize+0x212
wow64.dll!Wow64LdrpInitialize+0x120
ntdll.dll!EtwEventProviderEnabled+0x1821
ntdll.dll!memset+0x15d6d
ntdll.dll!LdrInitializeThunk+0xe

I cannot reliably reproduce this.
Comment 1 Gerhard Schaber 2017-04-26 16:03:14 UTC
The odb file hass only the folders "reports", "forms", "Configuration2", all with some folders and files beneath, and a file "mimetype" in the main folder.
Comment 2 Xisco Faulí 2017-04-26 22:22:26 UTC Comment hidden (obsolete)
Comment 3 Gerhard Schaber 2017-05-02 11:05:13 UTC
I have difficulties reproducing this (which is good on one hand). Whenever it happens again I will attach the odb file (without macros and private data)
Comment 4 QA Administrators 2017-10-30 10:54:04 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2017-12-04 12:39:12 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20171204