Bug 107463 - Comments formatted oddly when opening .doc (Word 97-2003)
Summary: Comments formatted oddly when opening .doc (Word 97-2003)
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.2.2.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Writer-Comments
  Show dependency treegraph
 
Reported: 2017-04-26 23:02 UTC by Colin
Modified: 2018-07-03 14:20 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot of how comments are displayed (95.16 KB, image/png)
2017-04-26 23:02 UTC, Colin
Details

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Description Colin 2017-04-26 23:02:01 UTC
Description:
When importing a Word 97-2003 (.doc) file with comments, these are formatted oddly and are not readable. They have a left margin of 4cm in the paragraph format and thus show with one character per line.

Only possibility to read them is format them one-by-one to remove the left margin.

Steps to Reproduce:
Error happens with all Word documents.

Actual Results:  
Comments display oddly, as in screenshot.

Expected Results:
Comments should be displayed without margins to be readable.


Reproducible: Always

User Profile Reset: Yes

Additional Info:


User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/603.1.30 (KHTML, like Gecko) Version/10.1 Safari/603.1.30
Comment 1 Colin 2017-04-26 23:02:39 UTC
Created attachment 132880 [details]
Screenshot of how comments are displayed
Comment 2 Xisco Faulí 2017-04-26 23:06:20 UTC
Hello Colin,

Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
Comment 3 Colin 2017-04-26 23:14:48 UTC
Ok, will do that in the next couple of days.

Problem is that I will have to save the sample in MS Word, since the bug does not appear if I save with LibreOffice in Word format, but for documents I am receiving from other people who use MS Word.

I have Word at the office but am travelling at the moment.
Comment 4 Xisco Faulí 2017-11-13 18:29:50 UTC
(In reply to Colin from comment #3)
> Ok, will do that in the next couple of days.
> 
> Problem is that I will have to save the sample in MS Word, since the bug
> does not appear if I save with LibreOffice in Word format, but for documents
> I am receiving from other people who use MS Word.
> 
> I have Word at the office but am travelling at the moment.

Do no forget to attach the document...
Comment 5 QA Administrators 2018-05-30 16:39:45 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2018-07-03 14:20:07 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180703