Bug 107509 - Network printer causes crash
Summary: Network printer causes crash
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.3.2.2 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
: 107507 (view as bug list)
Depends on:
Blocks:
 
Reported: 2017-04-28 17:59 UTC by agent.superschwein.jakob
Modified: 2018-10-23 09:16 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description agent.superschwein.jakob 2017-04-28 17:59:52 UTC
When trying to print with my network printer, the preview looks wrong. After pressing "print" nothing happens. If I repeat this some times either LO crashes or I get the message that the printer couldn't be started. In no case the document is printed. If I print with other programs (e.g. Adobe Acrobat) printing is no problem.
Comment 1 tommy27 2017-04-29 08:45:39 UTC
please tell the exact brand and model of your printer.
Comment 2 Buovjaga 2017-04-29 16:07:58 UTC
*** Bug 107507 has been marked as a duplicate of this bug. ***
Comment 3 Buovjaga 2017-04-29 16:08:53 UTC
You can try to get a backtrace of the crash: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
Comment 4 Xisco Faulí 2017-10-31 17:18:38 UTC
(In reply to tommy27 from comment #1)
> please tell the exact brand and model of your printer.

Dear Reporter,
Could you please answer the question above?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the question is answered
Comment 5 QA Administrators 2018-05-02 15:47:31 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2018-05-30 16:48:38 UTC Comment hidden (obsolete)
Comment 7 Elanie 2018-10-23 09:16:27 UTC Comment hidden (spam)