Bug 107524 - After upgrade, Writer faults when I save my file
Summary: After upgrade, Writer faults when I save my file
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.2.6.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-04-30 05:37 UTC by Ed W
Modified: 2018-03-02 10:05 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
This file, when saved, causes Writer to fault (1.69 MB, application/vnd.oasis.opendocument.text)
2017-04-30 05:38 UTC, Ed W
Details

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Description Ed W 2017-04-30 05:37:04 UTC
Description:
The attached file worked fine in 5.1.something. I upgraded to 5.2.6.2 and now when I try to save the file, Writer faults.

Steps to Reproduce:
1. Open the attached file
2. File | Save
3. boom - error with title "LibreOffice 5.2 - Fatal Error" and text "bad allocation".

Actual Results:  
Writer faulted

Expected Results:
Writer no fault


Reproducible: Always

User Profile Reset: No

Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.81 Safari/537.36
Comment 1 Ed W 2017-04-30 05:38:42 UTC
Created attachment 132958 [details]
This file, when saved, causes Writer to fault
Comment 2 Buovjaga 2017-04-30 11:17:51 UTC
The error is because you run out of memory. I have 32 gigabytes of memory, so I don't get the problem. No clue, why it started doing that since 5.2..

Arch Linux 64-bit
Version: 5.4.0.0.alpha1+
Build ID: aca48f46895811009ec90665d816ef835f0694be
CPU threads: 8; OS: Linux 4.10; UI render: default; VCL: kde4; 
Locale: fi-FI (fi_FI.UTF-8); Calc: group
Built on 30th April 2017
Comment 3 Xisco Faulí 2017-05-05 16:22:22 UTC Comment hidden (obsolete)
Comment 4 F. Gerken 2017-06-11 18:11:04 UTC
It in deed is a problem wich seems to be connected to the dedicated RAM. I dedicated more RAM and now it only happens with large images but still is happening on my Win10 Computer.
Even if I just attached a file wich is shown properly it shows the above described fatal error as soon as I save the file. Result: file is unable to be opened again because the error shows up as soon as it tries to load the file.
Comment 5 tommy27 2017-07-18 19:06:32 UTC
the 5.2.6.2 release you reported the bug is obsolete now.

please upgrade to LibO 5.3.4.2 and tell if issue persists.

status NEEDINFO until then.
Comment 6 QA Administrators 2018-01-29 10:27:27 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2018-03-02 10:05:39 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180302