Bug 107799 - Total unresponsive saving dialog
Summary: Total unresponsive saving dialog
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.4.0.0.alpha1+
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-05-12 14:33 UTC by Telesto
Modified: 2017-07-11 08:25 UTC (History)
2 users (show)

See Also:
Crash report or crash signature: ["MSONSEXT.DLL"]

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Description Telesto 2017-05-12 14:33:45 UTC 
Description:
It's reported before (and related to bug 107772), but the saving dialog can get total unresponsive (and needs to be closed in the task manager). 
The issue is quite hard to reproduce. I can only reproduce it after rebooting and launching LibO

Steps to Reproduce:
1. Reboot Windows
2. Launch LibreOffice
2. Open Writer
3. Press the save button in the toolbar (save dialog pops up)
4. Keeps the dialog open; and minimize LibreOffice (and to something else for around 20 sec)
5. Go back and press cancel. The dialog should not respond

Actual Results:  
Save dialog gets unresponsive 

Expected Results:
Save dialog should always be responsive


Reproducible: Sometimes

User Profile Reset: No

Additional Info:
Found in
Version: 5.4.0.0.alpha1+
Build ID: 970b431f1a7b6b96c4c9536657ce4fe9d8f5b585
CPU threads: 4; OS: Windows 6.2; UI render: default; 
TinderBox: Win-x86@62-TDF, Branch:MASTER, Time: 2017-05-11_23:07:53
Locale: en-US (nl_NL); Calc: single

http://crashreport.libreoffice.org/stats/crash_details/6abe8b84-983e-4ca0-be23-da532f55179a
http://crashreport.libreoffice.org/stats/crash_details/0dbf021a-fc12-41af-a079-3e441f9f8129


User-Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
Comment 1 Buovjaga 2017-05-14 11:10:54 UTC 
I was not able to repro. 

I wonder, if it is related to bug 107772. Same repro route: leave save dialog open for a while..

Version: 5.4.0.0.alpha1+
Build ID: c90510acfe1ec042adf27452e311964a770965a6
CPU threads: 4; OS: Windows 6.2; UI render: default; 
TinderBox: Win-x86@62-TDF, Branch:MASTER, Time: 2017-05-13_21:42:54
Locale: fi-FI (fi_FI); Calc: group
Comment 2 Dieter 2017-06-11 21:56:51 UTC 
I also wasn't able to reproduce it (LO 5.4.0.0Beta1). But I also couldn't keep the dialog open and minimize LO at the same time.
Comment 3 Telesto 2017-06-12 04:44:56 UTC 
Setting to WFM for now. Didn't encounter it for a while