Bug 107904 - CRASH: Form letter - Output to individual documents - Fails with Action not supported
Summary: CRASH: Form letter - Output to individual documents - Fails with Action not s...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
3.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-05-17 06:09 UTC by Jonathan
Modified: 2018-07-03 14:19 UTC (History)
1 user (show)

See Also:
Crash report or crash signature: ["SwDBManager::MergeMailFiles(SwWrtShell *,SwMergeDescriptor const &)"]


Attachments
File used for mail merge (193.42 KB, application/vnd.oasis.opendocument.text)
2017-05-17 09:50 UTC, Jonathan
Details
Database used in merge (49.31 KB, application/vnd.oasis.opendocument.spreadsheet)
2017-05-17 20:28 UTC, Jonathan
Details

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Description Jonathan 2017-05-17 06:09:22 UTC
Description:
Have created a document and linked to fields in a spreadsheet. When printing presented with the expected prompt as to whether want to print a form letter. From here choose out put as file and select individual documents. When clicking ok get an error "Action not supported. This operation is not supported on this operating system."

Not that if I don't select individual documents the generation works

Steps to Reproduce:
Have created a document and linked to fields in a spreadsheet. When printing presented with the expected prompt as to whether want to print a form letter. From here choose out put as file and select individual documents. When clicking ok get an error "Action not supported. This operation is not supported on this operating system."

Not that if I don't select individual documents the generation works

Actual Results:  
"Action not supported. This operation is not supported on this operating system."


Expected Results:
Should be able to create an individual document for each record in my data set


Reproducible: Always

User Profile Reset: No

Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
Comment 1 Jonathan 2017-05-17 06:10:36 UTC
After this error LibreOffice crashes
Comment 2 Jonathan 2017-05-17 06:15:00 UTC
It only happens when the option for individual documents selected AND where the option to "Generate file name from database" is selected. If this option isn't selected then the files are still produced
Comment 3 Xisco Faulí 2017-05-17 08:20:22 UTC
Hello Jonathan,

Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
Comment 4 Jonathan 2017-05-17 09:50:41 UTC
Created attachment 133371 [details]
File used for mail merge

This was originally created as a docx file in Office 2016.
Comment 5 Jonathan 2017-05-17 09:51:17 UTC
Hi, Have attached the file
Comment 6 Xisco Faulí 2017-05-17 10:49:47 UTC
Could you also share the database? I'm getting this error when I try to print:

The connection to the data source "Insulation_meets_standard_1" could not be established.
Comment 7 Jonathan 2017-05-17 20:28:23 UTC
Created attachment 133381 [details]
Database used in merge

Hi,

This is the accompanying spreadsheet.
Comment 8 Xisco Faulí 2017-11-13 17:00:38 UTC
Hi Jonathan,
Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
Comment 9 QA Administrators 2018-05-30 16:39:29 UTC Comment hidden (obsolete)
Comment 10 QA Administrators 2018-07-03 14:19:30 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180703