Description: Since today Writer just crashes on startup without any information. There was no version update in between. Core application works, other components (impress, calc) as well. LibreOffice is on current version from repo (5.3.3.2), but I purged it and tried to install current version from main ubuntustudio repo (5.2.1), which also didn't work. Reseting user profile also don't fix it. Starting --writer from terminal just sends usual gtk-errors. Safe-mode also crashes. Also reinstalled all dependencies of libreoffice, libreoffice-core. libreoffice writer with apt-cache. Steps to Reproduce: 1. Start writer with new document 2. Start writer loading a document 3. Start writer from terminal 4. Purge and reinstall libreoffice including removing .config files and perform step 1-3. 5. Start LO in safe-mode and perform step 1-3. Actual Results: LibreOffice Writer just crashes without any information. Expected Results: Starting and letting me write my thesis. Reproducible: Always User Profile Reset: Yes. Additional Info: Working on a 32-bit machine. OS is UbuntuStudio (xfce4.12) 17.04. Since last working state I worked a lot trying to re-setup my audio studio (means messing around with ardour, jack, alsa drivers), but cannot imagine that it affected libreoffice. In between I installed gmusicbrowser, which installed some gnome related dependencies, but removed nothing. I did not find any log files of LibreOffice, but somewhere I read about debugging with some backtrace stuff, which is by now far to high for me. User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:54.0) Gecko/20100101 Firefox/54.0
it's weird LibreOffice stopped working from one day to the other. was there any update on your Operative System? Do the rest of programs still work correctly? Could you please purge LibreOffice as explained here: https://askubuntu.com/questions/180403/how-to-uninstall-libreoffice and install the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Hey man, thanks for trying to help. As I wrote above, I already purged libreoffice (repro steps pt. 4) including removing ~/.config/libreoffice and reinstalling dependencies as well. As I wrote in the headline, everything works apart from writer. I also tried different versions, the one from the main Ubuntu Studio zesty repo and the fresh one, I normally use (which is http://ppa.launchpad.net/libreoffice/ppa/ubuntu zesty main). Can you tell me, what should be different building the version from the website? Should work from repository as well, right? There were changes concerning OS, thats why I show below the extract of /var/log/history for the time when everything went wrong. Start-Date: 2017-06-22 18:23:20 Commandline: apt-get autoremove --purge Requested-By: hannes (1000) Purge: linux-image-4.10.0-21-lowlatency:i386 (4.10.0-21.23), linux-headers-4.10.0-21:i386 (4.10.0-21.23), linux-headers-4.10.0-21-lowlatency:i386 (4.10.0-21.23) End-Date: 2017-06-22 18:24:01 Start-Date: 2017-06-22 19:48:21 Commandline: apt-get install drmr Requested-By: hannes (1000) Install: drmr:i386 (2:0.1-1kxstudio1) End-Date: 2017-06-22 19:48:24 Start-Date: 2017-06-23 23:10:24 Commandline: apt-get -f dist-upgrade Requested-By: hannes (1000) Upgrade: drumkv1:i386 (2:0.8.2-1kxstudio1v5, 2:0.8.3-1kxstudio1v5), synthv1-common:i386 (2:0.8.2-1kxstudio1v5, 2:0.8.3-1kxstudio1v5), libsystemd0:i386 (232-21ubuntu3, 232-21ubuntu4), samplv1:i386 (2:0.8.2-1kxstudio2v5, 2:0.8.3-1kxstudio1v5), synthv1:i386 (2:0.8.2-1kxstudio1v5, 2:0.8.3-1kxstudio1v5), udev:i386 (232-21ubuntu3, 232-21ubuntu4), libudev1:i386 (232-21ubuntu3, 232-21ubuntu4), samplv1-common:i386 (2:0.8.2-1kxstudio2v5, 2:0.8.3-1kxstudio1v5), systemd-sysv:i386 (232-21ubuntu3, 232-21ubuntu4), youtube-dl:i386 (1:2017.06.18-1~webupd8~zesty0, 1:2017.06.23-1~webupd8~zesty0), libpam-systemd:i386 (232-21ubuntu3, 232-21ubuntu4), systemd:i386 (232-21ubuntu3, 232-21ubuntu4), drumkv1-common:i386 (2:0.8.2-1kxstudio1v5, 2:0.8.3-1kxstudio1v5), libnss-resolve:i386 (232-21ubuntu3, 232-21ubuntu4) End-Date: 2017-06-23 23:12:06 Start-Date: 2017-06-23 23:13:43 Commandline: apt-get install gmusicbrowser Requested-By: hannes (1000) Install: libdigest-crc-perl:i386 (0.21-1build2, automatic), libextutils-pkgconfig-perl:i386 (1.15-1, automatic), libintl-perl:i386 (1.26-2build1, automatic), libgtk2-trayicon-perl:i386 (0.06-2build3, automatic), libgtk2-notify-perl:i386 (0.05-4build3, automatic), gmusicbrowser:i386 (1.1.15~ds0-1), libglib-object-introspection-perl:i386 (0.042-1, automatic), libextutils-depends-perl:i386 (0.405-1, automatic), libintl-xs-perl:i386 (1.26-2build1, automatic) End-Date: 2017-06-23 23:14:02
Ok, installing it from the websites tar worked for me. Would be interesting anyway why it did not work with the version of the repo. If I'm right, I have now 5.3.4 forever without automatic updating, right? Another short question. Since I'm an libreoffice purging expert, why does it also purge jabref, even if I marked the package as manually installed before?
(In reply to johannes.menzel from comment #3) > Ok, installing it from the websites tar worked for me. Would be interesting > anyway why it did not work with the version of the repo. you should ask your distro packager > > If I'm right, I have now 5.3.4 forever without automatic updating, right? yes > Another short question. Since I'm an libreoffice purging expert, why does it > also purge jabref, even if I marked the package as manually installed before? No idea..
Ok, thanks. Unless I would be happy to have automatic updates, this works for me by now. Do you provide any PPA for continuously updating?
Hi Johannes, (In reply to johannes.menzel from comment #5) > Ok, thanks. Unless I would be happy to have automatic updates, this works > for me by now. > > Do you provide any PPA for continuously updating? Please note bugzilla is not a forum for user-to-user support. Consider ask.libreoffice.org. To help debugging issues with Ubuntu/Debian packages, consider installing "libreoffice-dbg" and run libreoffice under a debugger (e.g. "gdb /usr/lib/libreoffice/program/soffice.bin").