Bug 108915 - Can't add remote file service
Summary: Can't add remote file service
Status: RESOLVED DUPLICATE of bug 98723
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected) release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Save
  Show dependency treegraph
Reported: 2017-07-03 00:51 UTC by Eric
Modified: 2021-10-15 15:17 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:
Regression By:


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Description Eric 2017-07-03 00:51:38 UTC
Unable to successfully add a remote file service for a SSH server.  I can successfully access the remote server outside of Libre Office using SSH (via WinSCP) so I know that the server is accessible using the credentials I supply.  Server is Linux based.

Steps to Reproduce:
1.Select the "Save to Remote Server" menu option.
2.In the pop-up dialog box click the "Add Service" combo box list item.
3.In the File Services pop-up dialog box select "SSH"
4.Enter the parameter values Host (used IP address), Port, User, Password, Label and Root Directory.

Actual Results:  
Save button for Libre Office document etc is greyed out

Expected Results:
Should have been able to access server and save file.

Reproducible: Always

User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: DrawingDocument
OS: Windows (All)  (Windows 7)
OS is 64bit: no  (Actually Yes)

The remote file option didn't work last year either - how has it been tested?
The "Edit Service" button isn't helpful as it only allows the user to edit the username and password, not the other connection parameters!
Builds ID: LibreOffice

User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36
Comment 1 Julien Nabet 2017-07-03 08:09:43 UTC
5.2 branch is EOL (End of life), could you give a try to last stable LO version 5.3.4?
Comment 2 Eric 2017-07-03 10:11:06 UTC

Can connect to Google Drive and save file.  Definitely improved in 5.3.4, however once the file is saved, trying to close the document in Libre Office seems to lock up Libre Office for a long period - can't close either Libre Office or the open document. 

Still have greyed-out buttons etc when trying to setup SSH access to a server.  Unable to save to the SSH server (Using IP address rather than DNS name).

The Edit dialog needs changes - one should be able to edit all the parameters of the connection, not just two of them.  Basically if the connection doesn't work, the only option currently is to delete and recreate the connection.
Comment 3 Julien Nabet 2017-07-03 10:18:14 UTC
Thank you for your feedback.
I could reproduce this with LO 5.3.4 on Win7.
Comment 4 Eric 2017-09-28 09:49:34 UTC
(I am a different Eric than the previous Eric)

Problem still exists in 5.3.2 and 5.4.1 (see also 103789)
Comment 5 Eric 2017-11-29 12:37:22 UTC
Problem still exists.

Build ID: 22b09f6418e8c2d508a9eaf86b2399209b0990f4
CPU threads: 2; OS: Linux 4.4; UI render: default; VCL: gtk2; 
Locale: en-US (en_US.utf8); Calc: group
Comment 6 Hope lin 2018-11-29 08:25:09 UTC
Still exists in version

Version: (x64)
Build ID: 0f25a3c36f27fd51453b9a9115f236b83c143684
CPU threads: 8; OS: Windows 10.0; UI render: GL; VCL: win; 
TinderBox: Win-x86_64@42, Branch:master, Time: 2018-11-27_20:06:55
Locale: zh-TW (zh_TW); UI-Language: en-US
Calc: threaded
Comment 7 QA Administrators 2019-11-30 03:40:06 UTC Comment hidden (obsolete)
Comment 8 Roman Kuznetsov 2019-12-28 14:25:40 UTC
still repro in

Build ID: e22a3f596ce50b5166063e217d96ef674a54d380
CPU threads: 4; OS: Mac OS X 10.15.2; UI render: GL; VCL: osx; 
Locale: ru-RU (ru_RU.UTF-8); UI-Language: en-US
Calc: threaded
Comment 9 Justin L 2021-10-15 15:17:14 UTC
Although bug 98723 talks about not being able to "connect", while this one talks about "adding the service", they are nearly one and the same. No point in adding a service that won't work anyway.

*** This bug has been marked as a duplicate of bug 98723 ***