Bug 108998 - Crash in: CompareSwOutlineNodes::operator SwNode * const &,SwNode * const & (no steps)
Summary: Crash in: CompareSwOutlineNodes::operator SwNode * const &,SwNode * const &...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.2.0.0.alpha0+
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-07-07 10:39 UTC by Timur
Modified: 2018-02-02 09:16 UTC (History)
2 users (show)

See Also:
Crash report or crash signature: ["CompareSwOutlineNodes::operator()(SwNode * const &,SwNode * const &)"]


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Description Timur 2017-07-07 10:39:09 UTC
This bug was filed from the crash reporting server and is br-f8014787-1f7d-48fb-85f3-6e5e7917b9c5.               

I can't say what happened. Simple delete or copy. I can't reproduce.

http://crashreport.libreoffice.org/stats/signature/CompareSwOutlineNodes::operator%28%29%28SwNode%20*%20const%20&,SwNode%20*%20const%20&%29
There are 49 reports, all Windows. No other bug reported.
Comment 1 Xisco Faulí 2017-07-10 15:28:39 UTC
Changing it to NEEDINFO until we know the steps to reproduce it.
Anyway, thanks for reporting this
Comment 2 Timur 2017-07-11 09:10:11 UTC
It will be hard to reproduce. Since there are those 49 reports, last being 5.3.4.2, I'd rather put this on New. 
Are you sure Crash Report can't be used without steps? I thought they are not necessary if report available. 

My report is http://crashreport.libreoffice.org/stats/crash_details/f8014787-1f7d-48fb-85f3-6e5e7917b9c5.
Comment 3 Xisco Faulí 2017-07-11 09:14:35 UTC
(In reply to Timur from comment #2)
> It will be hard to reproduce. Since there are those 49 reports, last being
> 5.3.4.2, I'd rather put this on New. 
> Are you sure Crash Report can't be used without steps? I thought they are
> not necessary if report available. 
> 
> My report is
> http://crashreport.libreoffice.org/stats/crash_details/f8014787-1f7d-48fb-
> 85f3-6e5e7917b9c5.

I wouldn't use the rule 'crashreport equals to NEW' since even a core developer might not know where the problem is. Besides, having the steps to reproduced easier things for developers and QA.
Comment 4 Timur 2017-08-17 15:27:47 UTC
It's clear steps are wonderful thing but steps are not available here.  
What I ask is important in QA: if we know that there are no steps, but we have crash report, what then? I disagree with NeedInfo because reporter can't give more. 
I see 56 reports now for this, so increasing (bad) but still last is 5.3.4.2 (good).
Comment 5 Xisco Faulí 2017-08-18 14:00:29 UTC
> What I ask is important in QA: if we know that there are no steps, but we
> have crash report, what then? I disagree with NeedInfo because reporter
> can't give more.

What's the point in having it unconfirmed if we can not even triage it? IMHO, the less bugs we have in the unconfirmed list, the more we can focus on those that can be really triaged. Developers can go directly to the crashreport page to see the backtrace in case they need to.
Comment 6 Xisco Faulí 2017-11-13 22:15:29 UTC
So far we only have one crash in 5.4 branch -> https://crashreport.libreoffice.org/stats/signature/CompareSwOutlineNodes::operator()(SwNode%20*%20const%20&,SwNode%20*%20const%20&)

@Timur, Should it be closed while we don't have reproducible steps?
Comment 7 Timur 2017-11-14 07:22:33 UTC
If you deem it so, feel free. 
But I'd rather have dev take a brief look at the code pointed with this crash.
There are 80 reports now and newest version is 1 report for 5.4.1.2.
Comment 8 Timur 2017-11-14 11:11:13 UTC
Fyodor, do you think this one is also related to Bug 94225?
Comment 9 Fyodor 2017-11-15 06:27:11 UTC
Seems that this bug relates mostly to outlining, as all crushes that I reviewed happen when LO tries to work with SwNodes::m_pOutlineNodes
Unfortunately I'm not expert in outlining and cannot help.
Unlikely that this bug relates to Bug 94225
Comment 10 Xisco Faulí 2018-01-15 11:12:04 UTC
Closing as RESOLVED WORKSFORME.
No crashes in 5.4.3.2, 5.4.4.2 or 5.3.7.2 -> http://crashreport.libreoffice.org/stats/signature/CompareSwOutlineNodes::operator()(SwNode%20*%20const%20&,SwNode%20*%20const%20&)
Comment 11 Timur 2018-02-02 09:16:27 UTC
There's one in 5.4.3.2 	but let's wait and see.