Bug 109056 - Crash in: PDFCore8_x64.dll
Summary: Crash in: PDFCore8_x64.dll
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Chart (show other bugs)
Version:
(earliest affected)
5.3.4.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-07-10 21:19 UTC by Patrick E. Bernard
Modified: 2018-03-02 10:05 UTC (History)
1 user (show)

See Also:
Crash report or crash signature: ["PDFCore8_x64.dll"]


Attachments
SVG file (96.99 KB, image/svg+xml)
2017-07-12 04:51 UTC, Patrick E. Bernard
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Patrick E. Bernard 2017-07-10 21:19:37 UTC
This bug was filed from the crash reporting server and is br-e65424d1-2cc7-4ab6-a56d-85b4573bc66f.
=========================================
Comment 1 Xisco Faulí 2017-07-10 21:48:41 UTC Comment hidden (obsolete)
Comment 2 Patrick E. Bernard 2017-07-12 04:51:21 UTC
Created attachment 134599 [details]
SVG file
Comment 3 Patrick E. Bernard 2017-07-12 04:54:59 UTC
Comment on attachment 134599 [details]
SVG file

Scalable Vector Graphics file downloaded from:
https://upload.wikimedia.org/wikipedia/commons/e/e0/FAA_Phonetic_and_Morse_Chart2.svg?download
Comment 4 Patrick E. Bernard 2017-07-12 05:39:47 UTC
After opening file "FAA_Phonetic_and_Morse_Chart2.svg" in Draw, as soon as I exported it as a PDF document, the application crashed.
The PDF was nevertheless successfully created.

Update: The above sequence of events was my experience 2 days ago (July 10, 2017) and also yesterday when replicating the crash. Today, July 12 2017, the application does not crash after the creation of the PDF document. Perhaps when you attempt to reproduce the problem by creating a PDF from the SVG file, you too may not have the experience of the application suddenly crashing.
 
I have no explanation for the difference in outcomes since no settings in the 'PDF Options' dialog box were changed, except one (see below: 'Submit format')
The settings were 'default':
    JPEG compression: 90%; 
    Reduce image resolution set to 300 DPI and the check box ticked; 
    Create PDF form box ticked; 
    Submit format: FDF (initially) / on subsequent conversions, changed to: PDF
    Export bookmarks box ticked;

(Changing 'Submit format' from FDF to PDF did not seem to have any effect on the PDF output.)
Comment 5 Xisco Faulí 2017-07-12 08:36:32 UTC
I can't reproduce it in

Version: 6.0.0.0.alpha0+
Build ID: ddadcb4f4a2bc6538c219a0a577bdf5999015150
CPU threads: 4; OS: Linux 4.8; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); Calc: group

nor 

Version: 6.0.0.0.alpha0+
Build ID: cb37c5f0f3de7b545231a53d46a5271058af76ad
CPU threads: 1; OS: Windows 6.1; UI render: default; 
TinderBox: Win-x86@42, Branch:master, Time: 2017-06-23_06:55:41
Locale: es-ES (es_ES); Calc: group
Comment 6 Patrick E. Bernard 2017-07-14 00:39:57 UTC
I acknowledge your feedback.  I suspected that the problem would not occur again although you attempted to reproduce it. 

(As mentioned previously, after the first day I too have not experienced the problem of the program crashing.)

Thanks for your input and assistance anyway. It's much appreciated.
Comment 7 Xisco Faulí 2017-07-14 14:44:39 UTC
Hello,
Have you been able to reproduce it again? I would suggest to leave this bug in NEEDINFO until further information on how to reproduce it is available, otherwise, there isn't much we can do about it.
Regards
Comment 8 QA Administrators 2018-01-29 10:27:02 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2018-03-02 10:05:14 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180302