Bug 109287 - LibreOffice does not start on Windows 10
Summary: LibreOffice does not start on Windows 10
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.1.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-07-23 13:24 UTC by CarlO
Modified: 2019-05-08 20:35 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description CarlO 2017-07-23 13:24:19 UTC
LibreOffice_5.3.4_do not start properly on Windows 10. The startup window appears but nothing more happens. I am however able to start the program in safe mod.
Comment 1 Julien Nabet 2017-07-23 15:33:40 UTC
Could you give a try to https://wiki.documentfoundation.org/QA/FirstSteps ?
Comment 2 Timur 2017-10-10 17:20:48 UTC
Looks like a problem, similar Bug 101029. And Bug 94216.
But no response, so I close. Feel free to reopen and set back to Unconfirmed.
Comment 3 James Sanchez 2018-09-07 22:35:51 UTC
Will not open just a white box with the spinning icon.  This is a win10 latest release on an HP laptop.  Fresh win10 install and fresh LO install. Same problem with LO 5.5 and LO has been uninstalled and reinstalled numerous times with same result.  Opens correctly in safe mode.
Comment 4 Xisco Faulí 2018-09-10 09:46:26 UTC
Does it work if you disable OpenGl ? -> https://wiki.documentfoundation.org/OpenGL

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 5 QA Administrators 2019-03-21 11:12:18 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2019-05-08 20:35:31 UTC
Dear CarlO,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp