Bug Hunting Session
Bug 109522 - Writer assigns multiple converted footers on random pages
Summary: Writer assigns multiple converted footers on random pages
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.3.4.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: DOCX-Header-Footer
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Reported: 2017-07-27 14:00 UTC by Vassilis Kontodimas
Modified: 2018-05-30 16:48 UTC (History)
3 users (show)

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Crash report or crash signature:


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Description Vassilis Kontodimas 2017-07-27 14:00:38 UTC
I have been trying to adjust a footer on my document, which normally appears as "Footer (Default Style)" on pages 1, 2 & 3.

However, when I scroll further down, pages 4, 5 etc. all have different footers, titled "Footer (Converted 1)", "Footer (Converted 2)", etc. changing on each page incrementally.

I have tried to setup the footer on a blank new document and I have noticed that this happens again.

As a note, I have not created any different footer style, nor is there any (Converted) style on the style properties. Also, all the settings of the footer are the same (appear on all pages) and every time I delete the different footers, they still maintain their "unseen" style (Converted), therefore I cannot revert them back to original style.
Comment 1 Xisco Faulí 2017-07-27 14:01:53 UTC Comment hidden (obsolete)
Comment 2 Vassilis Kontodimas 2017-07-27 14:19:19 UTC
I totally understand. Here are the exact steps I did:

1. I loaded a legal document saved in DOCX format of MS-Office 20013 that I needed to process - with all relevant fonts installed, so there was nothing missing

2. I went down to the footer, which had some "normal page" text boxes "assigned" to the footer (and could not be processed or resized aside from the ruler

3. I deleted the footer (started on page one), which "revealed" the windows of the text boxes (I was able to move them at that point, but I deleted them nonetheless)

4. I clicked on the bottom of the page and pressed the "Footer (Default Style) +" button that appeared.

5. I created a table that I wanted for my footer, inserted the information and formatted it appropriately.

6. After finishing, I scrolled down to the 6-page-total document and noticed that in pages 4, 5 and 6 the footer was missing

7. I clicked at the footer and I saw that the button on the right side said "Footer (Converted 1)

8. I scrolled further down and each page henceforth had an incremental number of a "Converted Footer"

9. As the pages increased to 7, I ended up with a total of the Default Footer appearing on the first three pages and from there on, four increments of Converted Footers

10. After looking around for a bit, I went to the "Styles and Formatting" right tab and into the Custom Styles, which included only the table and a list style

11. I clicked on the "Pages Styles" on the top small icon of the "Styles and Formatting" tab and all the "Converted" Footers appeared

NOTE: All the Footers appear as Default when first importing the docx file. Also, there are no graphics involved, just text.

I hope this helps.
Comment 3 Buovjaga 2017-08-21 16:37:30 UTC
(In reply to Vassilis Kontodimas from comment #2)
> 1. I loaded a legal document saved in DOCX format of MS-Office 20013 that I
> needed to process - with all relevant fonts installed, so there was nothing
> missing

Now we just need the document, unless you have minimal steps to make the problem appear purely in LibreOffice.
Comment 4 Xisco Faulí 2017-10-08 22:07:49 UTC
Please attach a sample document, as this makes it easier for us to verify the bug. 
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
Comment 5 QA Administrators 2018-05-02 15:47:39 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2018-05-30 16:48:54 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180530