Description: When doing a benchmark with PCMark10 (free), it use LibreOffice that is my default settings. Some calculations seem to cause this bug. "LibreOfficePcMark 5.2 Fattal Error Unknown SEH Exception" You can see screeshot here : https://community.futuremark.com/forum/showthread.php?186383-PCMark-10-Unknown-SEH-Exception&p=1926459#post1926459 Steps to Reproduce: 1.LibreOffice must be set by default program in windows. 2.Install and run PCMark10 frtee edition, launch the default benchmark 3.Wait for the bug. "Unkonwn SEH Exception") Actual Results: 1.LibreOffice must be set by default program in windows. 2.Install and run PCMark10 frtee edition, launch the default benchmark 3.Wait for the bug. "Unkonwn SEH Exception") Expected Results: Trying to change reset my UserProfile Reproducible: Always User Profile Reset: Yes i did. Additional Info: User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0
I'm a not a dev, so please try a benchmark with (free) PCMArk 10 to reproduce.
Can you start the LibreOffice bundled with PCMark separately, try to open C:\ProgramData\Futuremark\PCMark 10\dlc\pcm10-libreoffice\program\opencl\cl-test.ods, and report if you get the same issue there. Afterwards please attach C:\ProgramData\Futuremark\PCMark 10\dlc\pcm10-libreoffice\cache\opencl_devices.log.
Folder /dlc is not here. screenshot : http://nsa38.casimages.com/img/2017/07/29/mini_170729080824866646.png
More bigger screeshot : http://nsa38.casimages.com/img/2017/07/29/170729080824866646.png
My bad, it was in /chop folder. I opened cl-test.ods, it worked just fine. Nothing weird happened. No "cache" folder, and no opencl_devices.log file could be found. http://nsa38.casimages.com/img/2017/07/29/170729081459650917.png
No idea what could be going wrong... also why there is no cache folder when you run the bundled LibreOffice separately. I see the cache folder in my case (not when it's run as part of the tests, though). I get no SEH Exception when running the benchmark, btw.
PCMark10 has been run on LOTS of systems without observing this failure mode. I suspect there’s something "special" about Gasto's system. Gasto: - can you please try to find out in what way your system is different from the majority where they don't have such problems? - did you do anything to the LO bundled inside PCMark? The LO version inside of PCMark10 is the only version which PCMark10 should ever use.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20180302
Hello, There is really nothing special about my configuration or my system. The issue is still here. Since then, I'm just using other equivalent software, with no issue. I think you can close the ticket. Thank You.
(In reply to gasto.ranger from comment #9) > Hello, > > There is really nothing special about my configuration or my system. The > issue is still here. > Since then, I'm just using other equivalent software, with no issue. > I think you can close the ticket. Thank You. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
I have not been able to retrieve "Free Edition". So I instralled the "Basic Edition", but all benchmarks are locked (need to pay). Can you find the free version for me to try?
(or maybe it was 3dMark ?)
(In reply to gasto.ranger from comment #12) > (or maybe it was 3dMark ?) You're one who reported the issue in the first place, you should know...
It wasn't. But like i said before, I'm unable to launch a benchmark with PCMark10 now. All benchmarks are greyed/locked.
I have uninstalled PCMArk 10.
(In reply to gasto.ranger from comment #15) > I have uninstalled PCMArk 10. Ok, let's close.