Bug 111584 - AutoCorrect entry addition dropping words: Möbius Señor
Summary: AutoCorrect entry addition dropping words: Möbius Señor
Status: RESOLVED NOTOURBUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.4.0.1 rc
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-08-09 19:14 UTC by John R Mead
Modified: 2017-08-30 14:38 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Picture (6.10 KB, image/png)
2017-08-10 02:48 UTC, halima
Details
Screenshot of AutoCorrect entry page (136.35 KB, image/png)
2017-08-10 04:22 UTC, John R Mead
Details

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Description John R Mead 2017-08-09 19:14:44 UTC
In Writer I highlight Señor, select Tools, AutoCorrect Options, then enter Senor as the word to be corrected. Click on New, then OK. When I go back to AutoCorrect Options to look at the entry, Senor is listed with nothing as what replaces it. The exact same thing with Möbius. It did the same thing with déjà, until it finally accepted it. animé kept having the initial "a" removed, but finally accepted it. Interestingly, it had no problems with Señora
and Señorita or Dürer or Brontë. I don't know if this happens in earlier versions of LibreOffice, this is the first I've tried to add to the AutoCorrect database. I don't know if this is a problem with OSs other than Windows 10, that's all I'm currently running. Since trying multiple times worked with some words, it doesn't seem to be due to unacceptable characters. I don't feel that having to repeat the same thing ten times to make it stick is acceptable.
Comment 1 halima 2017-08-10 02:48:52 UTC
Created attachment 135387 [details]
Picture

I did not faced this problem as you can see in the attached image (if I had understand properly)

Windows 10
LO Version: 5.4.0.3 (x64)
Build ID: 7556cbc6811c9d992f4064ab9287069087d7f62c
Comment 2 John R Mead 2017-08-10 04:22:41 UTC
Created attachment 135393 [details]
Screenshot of AutoCorrect entry page

As can be seen in the attached screenshot, it's very real on my computer. Möbius took this time, so as I said, it takes upwards of ten attempts to get it to accept the correction entry and actually retain it. I grant that it is possible this is just a vagary of my particular computer, but on my computer it is very real, and very frustrating. If I'm the only one this is happening to, then I'll be batting 50% for bug reports; this is my second bug reported, the first one was verified as real.
Comment 3 Jean-Baptiste Faure 2017-08-10 04:41:38 UTC
Not reproducible for me with LO 5.4.0 from Ubuntu PPA.

@halima: please, could you attach a screen copy of your AutoCorrect entry page as John did ?

Best regards. JBF
Comment 4 John R Mead 2017-08-10 04:51:04 UTC
My installation has finally retained Señor, so it has now accepted and retained the words I wanted to add at this time. Very odd, how it would appear to accept the addition, then when re-opened to verify, find that it had retained the word to be changed, but not the word to change to, but after many repeated attempts it _would_ retain the word to change to. It may just be my machine, if others can't repeat this with their installations.
Comment 5 Buovjaga 2017-08-30 08:27:05 UTC
(In reply to John R Mead from comment #4)
> My installation has finally retained Señor, so it has now accepted and
> retained the words I wanted to add at this time. Very odd, how it would
> appear to accept the addition, then when re-opened to verify, find that it
> had retained the word to be changed, but not the word to change to, but
> after many repeated attempts it _would_ retain the word to change to. It may
> just be my machine, if others can't repeat this with their installations.

If you still face the same problem with other words, maybe try Help - Restart in safe mode and then Continue in safe mode without doing anything else.
Comment 6 John R Mead 2017-08-30 14:26:32 UTC
It _was_ my OS. I reset Windows 10, and this and several other problems I'd been experiencing went away.

I apologize for having wasted your time with this when it turned out to be a problem at my end.

I wish to commend everyone involved for the care and concern expressed by your attempts at assistance. It speaks very highly of you, the prompt responses provided by all of you in your efforts to provide support for a product where you have no financial involvement, but share a dedication to the viability of free, open source software. I don't have the knowledge to do this, all I can do is what I have done several times, donate to The Document Foundation to support their activities, and donate to the makers of other free software programs when their software makes a difference for me, when it does become part of how I do things.

This was the second time I've reported a bug, the first one was real, replicateable, and not good (with a new release, when opening an .rtf file, all the layout formatting was stripped away; ugly documents, all that effort wasted). It got resolved as part of an additional new release.

One out of two is not that bad a record, for a non-coder. I hope I don't find a bug again. Being just my machine, no one else experienced this problem, which is good. Real problems with the software means everyone suffers from it, which is bad. But if I _do_ find another bug, I'll report it, as part of my responsibilities as a user of the software; not reporting real problems betrays the relationship between provider and end user, if the end user doesn't report things that go wrong, how can the creator/maintainers fix it, if they have determined to support the software post-release.
Comment 7 Jean-Baptiste Faure 2017-08-30 14:30:47 UTC
Hi John,

Thank you very for your kind words. :-)

Best regards. JBF
Comment 8 Buovjaga 2017-08-30 14:38:29 UTC
Indeed, it is nice to hear such kind words as many times bug reporters are frustrated and angry :)

As you are a native English speaker with a clear writing style, you might consider contributing to the documentation on occasion: https://documentation.libreoffice.org/en/join-community/