Bug 111805 - office-apps stall and do not open when I double clicked a file AND when I click any libre-app
Summary: office-apps stall and do not open when I double clicked a file AND when I cli...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.3.4.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-08-14 15:37 UTC by Tinni
Modified: 2018-07-03 14:20 UTC (History)
2 users (show)

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Description Tinni 2017-08-14 15:37:40 UTC
Description:
After rebooring, all office-apps open like they should
after having windows open for more than 1 hour or when I've opened and closed many other apps, this problem occurs and only a reboot of windows solves the problem
Even when I closed all (to my knowledge) libre-apps in taskmanager, NO-libre-app wants to start, they all appear in taskmanager but cannot finish the task of starting the app completely - so in effect there never shows any libre-screen at all.

Actual Results:  
actual - no results, there is never a libre-app started

Expected Results:
that the app is started and that I can use libre-office


Reproducible: Always

User Profile Reset: No, why ?

Additional Info:
[Information automatically included from LibreOffice]
Locale: nl
Module: TextDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Builds ID: LibreOffice 5.3.4.2


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36
Comment 1 Tinni 2017-08-14 15:45:29 UTC
I've got windows 10 developer build
Comment 2 Buovjaga 2017-08-30 16:00:00 UTC
Is Quickstarter installed and enabled?
If it is, it should be found in Tools, Options, +LibreOffice, Memory.
Comment 3 Xisco Faulí 2017-11-13 22:10:31 UTC
(In reply to Buovjaga from comment #2)
> Is Quickstarter installed and enabled?
> If it is, it should be found in Tools, Options, +LibreOffice, Memory.

Dear Tinni,
Could you please answer the question above?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the question is answered
Comment 4 QA Administrators 2018-05-30 16:39:39 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2018-07-03 14:20:06 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180703