Bug 112238 - VIEWING: Specific images are sometimes black squares when scrolling through a document with OpenGL enabled
Summary: VIEWING: Specific images are sometimes black squares when scrolling through a...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.2.5.1 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-09-05 15:30 UTC by Telesto
Modified: 2020-04-26 18:23 UTC (History)
6 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot (125.56 KB, image/jpeg)
2017-09-05 15:31 UTC, Telesto
Details

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Description Telesto 2017-09-05 15:30:36 UTC
Description:
Specific images are sometimes black squares when scrolling through a document with OpenGL enabled

Steps to Reproduce:
1. Launch LibO with OpenGL enabled 
2. Open attachment 132958 [details]
3. Scroll slowly down to until page 20 is reached
4. Scroll up again -> (page 10 and 11 should be black)
5. If not, scroll again down -> page 10 and 11 should be black


6. 


Actual Results:  
Some images are turning black after scrolling back and forward with OpenGL enable

Expected Results:
Shouldn't happen


Reproducible: Sometimes

User Profile Reset: No

Additional Info:
Version: 6.0.0.0.alpha0+
Build ID: fc61be93c60967bf1d6bcffcada8189016d4530e
CPU threads: 4; OS: Windows 6.29; UI render: GL; 
TinderBox: Win-x86@42, Branch:master, Time: 2017-09-04_23:40:52
Locale: nl-NL (nl_NL); Calc: CL


User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
Comment 1 Telesto 2017-09-05 15:31:12 UTC
Created attachment 136037 [details]
Screenshot
Comment 3 Xisco Faulí 2017-12-12 10:56:25 UTC
Hi Telesto,
Is this issue still reproducible in a master build? Does it happen with older versions?
Comment 4 Telesto 2017-12-12 18:49:16 UTC
Repro with:
Version: 6.1.0.0.alpha0+
Build ID: cc1db6f2b0ebe05ae807628778835b62df00eca2
CPU threads: 4; OS: Windows 6.3; UI render: GL; 
TinderBox: Win-x86@42, Branch:master, Time: 2017-12-02_23:45:34
Locale: nl-NL (nl_NL); Calc: CL

also with
Version: 5.2.5.0.0+
Build ID: a4d4fbeb623013f6377b30711ceedb38ea4b49f8
CPU Threads: 4; OS Version: Windows 6.2; UI Render: GL; 
TinderBox: Win-x86@62-merge-TDF, Branch:libreoffice-5-2, Time: 2016-12-24_14:43:55
Locale: nl-NL (nl_NL); Calc: CL
Comment 5 Mohamed 2018-10-12 02:50:01 UTC
Issue tested and not reproduced with:

Operating System: macOS High Sierra Version 10.13.6

Version: 6.1.2.1
Build ID: 65905a128db06ba48db947242809d14d3f9a93fe
CPU threads: 4; OS: Mac OS X 10.13.6; UI render: default; 
Locale: en-US (en_US.UTF-8); Calc: group threaded
Comment 6 Buovjaga 2018-10-12 05:59:03 UTC
(In reply to Mohamed from comment #5)
> Issue tested and not reproduced with:
> 
> Operating System: macOS High Sierra Version 10.13.6
> 
> Version: 6.1.2.1
> Build ID: 65905a128db06ba48db947242809d14d3f9a93fe
> CPU threads: 4; OS: Mac OS X 10.13.6; UI render: default; 
> Locale: en-US (en_US.UTF-8); Calc: group threaded

Note that this is to be expected because you do not have OpenGL enabled. As it is disabled, I assume it will not work with your computer.
Comment 7 Mohamed 2018-10-14 23:33:55 UTC
(In reply to Buovjaga from comment #6)
> (In reply to Mohamed from comment #5)
> > Issue tested and not reproduced with:
> > 
> > Operating System: macOS High Sierra Version 10.13.6
> > 
> > Version: 6.1.2.1
> > Build ID: 65905a128db06ba48db947242809d14d3f9a93fe
> > CPU threads: 4; OS: Mac OS X 10.13.6; UI render: default; 
> > Locale: en-US (en_US.UTF-8); Calc: group threaded
> 
> Note that this is to be expected because you do not have OpenGL enabled. As
> it is disabled, I assume it will not work with your computer.

I did the same test again with OpenGL enabled in the same environment and I didn't see the issue.
Comment 8 Dieter 2019-05-07 12:39:18 UTC
Telesto, are you still able to reproduce it with the actual master?

=> NEEDINFO
Comment 9 Telesto 2019-10-20 19:12:32 UTC
Repro
Version: 6.4.0.0.alpha0+ (x86)
Build ID: c45d477b0a0038d9c25176cf7cff299e5ddf3a7a
CPU threads: 4; OS: Windows 6.3; UI render: GL; VCL: win; 
TinderBox: Win-x86@42, Branch:master, Time: 2019-09-30_05:06:55
Locale: nl-NL (nl_NL); UI-Language: en-US
Calc: CL

I also had a bad allocation crash in a test run
Comment 10 Xisco Faulí 2019-11-19 11:25:35 UTC
You can't confirm your own bugs. Moving it back to UNCONFIRMED until someone
else confirms it.
Comment 11 Dieter 2019-11-19 12:39:56 UTC
No repro with

Version: 6.4.0.0.beta1 (x64)
Build ID: 4d7e5b0c40ed843384704eca3ce21981d4e98920
CPU threads: 4; OS: Windows 10.0 Build 18362; UI render: GL; VCL: win; 
Locale: de-DE (de_DE); UI-Language: en-US
Calc: threaded
Comment 12 Imanuel Ronaldo 2019-11-19 13:31:53 UTC
Hi, i tried to open it but its always get crashed
Comment 13 Buovjaga 2019-11-19 13:43:14 UTC
(In reply to Imanuel Ronaldo from comment #12)
> Hi, i tried to open it but its always get crashed

Please copy and paste here the contents of your Help - About.
Comment 14 Buovjaga 2020-04-26 15:45:10 UTC
Telesto: is it better with Skia/Vulkan?
Comment 15 Telesto 2020-04-26 18:23:02 UTC
No issue with Skia/Raster/Vulkan
Version: 7.0.0.0.alpha0+ (x64)
Build ID: f924658e45f256544e43c3fdb2af9b585d0f0933
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: GL; VCL: win; 
Locale: nl-NL (nl_NL); UI-Language: en-US
Calc: CL