112508 – Writer Crash

Bug 112508 - Writer Crash

Summary: Writer Crash

Status:	RESOLVED WORKSFORME

Alias:	None

Product:	LibreOffice
Classification:	Unclassified
Component:	Writer (show other bugs)
Version: (earliest affected)	5.4.1.2 release
Hardware:	x86 (IA32) Linux (All)

Importance:	medium normal
Assignee:	Not Assigned

URL:
Whiteboard:
Keywords:	wantBacktrace

Depends on:
Blocks:

Reported:	2017-09-20 06:23 UTC by Alex
Modified:	2018-01-22 06:27 UTC (History)
CC List:	3 users (show)

See Also:
Crash report or crash signature:

Attachments
broken extension (181.17 KB, application/x-deb) 2017-09-20 09:56 UTC, Alex	Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Alex 2017-09-20 06:23:50 UTC

Comment 1 Alex 2017-09-20 06:26:12 UTC

Writer Crash while starting in any case.

Comment 2 Julien Nabet 2017-09-20 07:17:00 UTC

For the test, could you rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#GNU.2FLinux) and give it a new try?

Comment 3 Julien Nabet 2017-09-20 07:17:32 UTC

Also, did you install any specific fonts?

Comment 4 Alex 2017-09-20 09:25:04 UTC

No additional fonts. No changes after erasing profile folder. No error report. All other components (Calc, Impress) works without problems.

Comment 5 Alex 2017-09-20 09:27:38 UTC

If I try to start Writer all opened components (Calc, Impress) are crashed too.

Comment 6 Julien Nabet 2017-09-20 09:36:40 UTC

Thank you for your feedback.

Also, do you have 2 screens or use accessibility technology?
Did you try to disable OpenGL (Tools/Options/View)?

Would it be possible you attach a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace)

Comment 7 Alex 2017-09-20 09:41:54 UTC

I found the reason: wiki-publisher package is broken. If I drop it - Writer works great. If I reinstall it (locally or from Internet) - Writer crashes after start.

Comment 8 Xisco Faulí 2017-09-20 09:49:34 UTC

(In reply to Alex from comment #7)
> I found the reason: wiki-publisher package is broken. If I drop it - Writer
> works great. If I reinstall it (locally or from Internet) - Writer crashes
> after start.

Could you please share it here?

Comment 9 Alex 2017-09-20 09:56:38 UTC

Created attachment 136393 [details]
broken extension

Comment 10 Julien Nabet 2017-09-20 10:06:02 UTC

On which Linux distrib are you?
is the package from your distrib repository or downloaded manually?

Comment 11 Alex 2017-09-20 10:13:36 UTC

Ubuntu 14.04.
This package is from http://ppa.launchpad.net/libreoffice/ppa/ubuntu

Comment 12 Julien Nabet 2017-09-20 13:10:13 UTC

Xisco: could it be NOTOURBUG but Ubuntu one?

Comment 13 Alex 2018-01-02 14:29:07 UTC

No changes in 5.4.4~rc2. Why this broken package (wiki-publisher) still in use?

Comment 14 Xisco Faulí 2018-01-10 11:55:59 UTC

I'm wondering if it's related to bug 108406 -> https://bugs.documentfoundation.org/show_bug.cgi?id=108406#c18

Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?

Comment 15 Alex 2018-01-21 21:08:02 UTC

Fixed in 5.4.4.2

Comment 16 Julien Nabet 2018-01-22 06:27:08 UTC

Thank you for your feedback, let's put this one to WFM then.