Bug 112926 - FREEZE with some images images
Summary: FREEZE with some images images
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.0.0.0.alpha0+
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-10-06 06:57 UTC by Elmar
Modified: 2018-06-27 05:40 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:


Attachments
writer freeze due to image (41.33 KB, application/vnd.oasis.opendocument.text)
2017-10-06 07:00 UTC, Elmar
Details

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Description Elmar 2017-10-06 06:57:50 UTC
Description:
Version: 6.0.0.0.alpha0+
Build ID: 892c719fffa06de4c7aeab497326cad7bae9e5c6
CPU threads: 4; OS: Linux 4.10; UI render: default; VCL: kde4; 
TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2017-09-27_03:02:09
Locale: en-ZA (en_ZA.UTF-8); Calc: group

Actually, just takes a long time - can be 1/2 hour before app responds on scrolling down

I have noticed this before when I have copy / paste image from the internet.

Previously, the problem went away if I <navigator/images/drag mode/insert as copy>
It seems as if it is no longer actually inserts the image.

Workaround is to insert a screenshot



Steps to Reproduce:
1. open doc with image
2. page down
3. Writer freezes on page before offending image
4. wait until problem is resolved (can take 10's of minutes) or force quit in task manager - even close button can take ages to respond
5, open with Version: 5.1.6.2 - no problem

Actual Results:  
apparent freeze (too many retries?)

Expected Results:
should not freeze, or offer a choice to ignore after a couple of seconds


Reproducible: Always

User Profile Reset: Yes

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Builds ID: LibreOffice 6.0.0.0.alpha0


User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:56.0) Gecko/20100101 Firefox/56.0
Comment 1 Elmar 2017-10-06 07:00:20 UTC
Created attachment 136797 [details]
writer freeze due to image
Comment 2 Xisco Faulí 2017-10-06 21:27:42 UTC
I can't reproduce it in

Version: 6.0.0.0.alpha0+
Build ID: 34f4446b0a5e04465216ff4ec2547aa82e0f06c2
CPU threads: 4; OS: Linux 4.10; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); Calc: group

could you please try with gtk3 launching LibreOffice with SAL_USE_VCLPLUGIN=gtk3 instdir/program/swriter
Comment 3 Elmar 2017-10-10 12:37:40 UTC
How do I do that: launching LibreOffice with SAL_USE_VCLPLUGIN=gtk3 instdir/program/swriter?
Comment 4 QA Administrators 2018-05-02 15:47:42 UTC Comment hidden (obsolete)
Comment 5 Elmar 2018-05-30 05:43:58 UTC
Please see my question in post on 2017-10-10
Comment 6 Dieter 2018-06-18 21:26:52 UTC
Xisco, are you able to answer Elmars question in comment 3? I'm not.
Comment 7 Susan Gessing 2018-06-19 23:53:39 UTC
Could not reproduce on Windows 8.1:

Version: 6.0.5.1 (x64)
Build ID: 0588a1cb9a40c4a6a029e1d442a2b9767d612751
CPU threads: 4; OS: Windows 6.3; UI render: GL; 
Locale: en-US (en_US); Calc: CL

and

Version: 6.2.0.0.alpha0+
Build ID: b1740fba0d1e6e3d69c3781734509317f42a0e4f
CPU threads: 4; OS: Windows 6.3; UI render: GL; 
TinderBox: Win-x86@42, Branch:master, Time: 2018-06-15_08:49:04
Locale: en-US (en_US); Calc: CL
Comment 8 Buovjaga 2018-06-24 19:03:25 UTC
Unfortunately Elmar cannot launch with gtk3 as none of our Tinderboxes are providing gtk3. If you look at the build info txt file in the folders, it has --disable-gtk3.

Elmar might test with some other backend, though.

You need to be in the terminal.
Change directory to the place where you see instdir.
Give the command
SAL_USE_VCLPLUGIN=gtk instdir/program/swriter
or
SAL_USE_VCLPLUGIN=gen instdir/program/swriter

Does this still happen with a 6.2 daily build even with kde4?
Comment 9 Elmar 2018-06-27 05:38:11 UTC
this does not seem to be a problem any more. (tested with v6.2)

What happened to the worksforme choice?
Comment 10 Elmar 2018-06-27 05:40:30 UTC
escuse moi, temporary brain malfunction.