Bug 113306 - [Regression] Error dialog when selecting File -> Templates -> Open Template on fresh profile
Summary: [Regression] Error dialog when selecting File -> Templates -> Open Template o...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.0.0.0.alpha0+
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-10-20 18:17 UTC by Mirosław Zalewski
Modified: 2018-05-30 16:47 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Mirosław Zalewski 2017-10-20 18:17:09 UTC
Description:
When trying to open template on fresh profile, LibreOffice gives me error box with message:

"/tmp/lo-test/user/template does not exist."

This happens on daily build of 6.0 from October 20 (Build ID: c1d1f859b268f650143d48f294999cda0fa57350), but not on 5.4.1, hence regression keyword

Steps to Reproduce:
1. Open LibreOffice on fresh profile: `libreofficedev6.0 -env:UserInstallation=file:///tmp/lo-test/`
2. Open any application with support for templates (e.g. Writer)
3. Select File -> Templates -> Open Template...

Actual Results:  
Dialog box with error message appears:

/tmp/lo-test/user/template does not exist.

Expected Results:
Error box does not appear.

Missing directory will be created automatically if I try to *save* template, and I might want to open template I have received by email (i.e. one that is not stored in LibreOffice config dir), so this dialog box does not give me any actionable information.


Reproducible: Always

User Profile Reset: Yes

Additional Info:
Version: 6.0.0.0.alpha1
Build ID: c1d1f859b268f650143d48f294999cda0fa57350
CPU threads: 4; OS: Linux 4.13; UI render: default; VCL: kde4; 
Locale: pl-PL (pl_PL.UTF-8); Calc: group


User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36
Comment 1 Xisco Faulí 2017-10-26 23:24:49 UTC
I can't reproduce it in

Version: 6.0.0.0.alpha1+
Build ID: 43d6b11a5c1dda0cc2c1e06c768eece25051a56c
CPU threads: 4; OS: Linux 4.10; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); Calc: group

I've tried with -env:UserInstallation=file:///tmp/lo-test/` and --safe-mode, Do you reproduce it if you try with --safe-mode as well?
Comment 2 QA Administrators 2018-05-02 15:46:26 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2018-05-30 16:47:19 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180530