Bug 113492 - Crash message
Summary: Crash message
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
3.3.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-10-28 12:27 UTC by ssupsms2017
Modified: 2018-05-30 16:49 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description ssupsms2017 2017-10-28 12:27:11 UTC
Description:
Crash message after clicking LibreOffice icon

Actual Results:  
Click on the LibreOffice icon and the crash message appears.

Expected Results:
Prompted to send a bug report.


Reproducible: Always


User Profile Reset: No



Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36
Comment 1 Xisco Faulí 2017-10-28 17:59:42 UTC
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Comment 2 Julien Nabet 2017-10-29 20:16:44 UTC
Also, could you confirm version? Indeed, 3.3.X is old version.
Last stable LO version is 5.3.6 or even brand new 5.4.2.
Comment 3 QA Administrators 2018-05-02 15:47:49 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2018-05-30 16:49:09 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180530