Bug 113769 - The function 'Form letter' does not work correctly in Write
Summary: The function 'Form letter' does not work correctly in Write
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected) release
Hardware: x86-64 (AMD64) All
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Mail-Merge
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Reported: 2017-11-11 12:44 UTC by klaussteinhagen@gmx.de
Modified: 2018-07-31 09:42 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description klaussteinhagen@gmx.de 2017-11-11 12:44:59 UTC
Die Funktion "Serienbrief" funktioniert nicht korrekt. Die eingegebenen Daten werden nicht richtig verarbeitet. Ich habe 5 Adressen bekomme aber 9 Seiten im Zähler angezeigt bzw. sogar 49 Seiten. Teilweise hängt sich LO auch auf. Dies unter Linux Mint 18.1 . Unter Win7 werden die Datensätze nicht übernommen.
Ich bin der Englisch nicht ausreichend mächtig aber es wird hoffentlich auch so gehen. Klaus Steinhagen
The function 'Form letter' does not work correctly. The entered data will not be processed correctly. I have 5 addresses but get 9 pages in the counter or even 49 pages. Partially, LO hangs up too. This under Linux Mint 18.1. Under Win7, the records are not taken over. I'm not sufficiently powerful English but hopefully it will work that way. Klaus Steinhagen

Actual Results:  
Ich möchte einen Serienbrief erstellen und gehe in Write auf "Serienbrief erstellen". Danach gehe ich Schritt für Schritt vor.

Expected Results:
Unter Win 7 übernimmt er mir die Adresstabelle nicht korrekt. Ich habe eine Vorlage ohne Namen. Bei Linux hat er mit dem Menüpunkt "Layout anpassen" Probleme das er nicht weitermacht oder abstürzt. Lass ich den Schritt aus erstellt er mir bei 5 Adressen, 9 bis 49 Seiten.

Reproducible: Always

User Profile Reset: Yes

Additional Info:

User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0
Comment 1 Dieter 2017-11-11 13:30:28 UTC
Klaus, thank you for reporting the bug. Unfortunately without clear steps to reproduce it, we cannot track down the origin of the problem. Please provide a clearer set of step-by-step instructions on how to reproduce the problem.
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the steps are provided.

If you change UI to English, it might be easier to describe the steps in English. You don't have to write perfect English (mine isn't perfect as well), but there are of course more people, who can try to reproduce your bug, if the report is in English. But I would say, feel free to answer in German if English is really unpossible.

One additional question: You wrote "Danach gehe ich Schritt für Schritt vor." Did you documentation for mail merge? Unfortunately there seems to be no docuemntation in English. You find the English version at 

Comment 2 QA Administrators 2018-07-03 14:15:10 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2018-07-31 09:42:24 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team