Description: while i was trying install into my computer, wasnt possible to install Actual Results: not possible to use it Expected Results: install the software Reproducible: Always User Profile Reset: Yes Additional Info: internal error 2350 (was shown a window with this note) User-Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36
Error 2350 is an internal Microsoft Installer error [1], but it could be caused by a bad installer package. You need to verify the HASH value of the .msi installer package you downloaded. Open the "details" link for the 5.4.3.2 .msi here: https://downloadarchive.documentfoundation.org/libreoffice/old/5.4.3.2/win/x86/ You could also download the package cleanly from here as well (probably should), either way check HASH value (md5, sha1, or sha256) of either to be sure you have a complete package. Only if the HASH value matches do you have a valid installer. Next when you attempt to install, run from a command window "Run as Administrator" to assure you have system permissions to install and to capture an installation log. Use this command in the cmd window without the quotes from the directory holding the download: "msiexec.exe /i LibreOffice_5.4.3.2_Win_x86.msi /L*v installLog5432.txt" If install completes great your set and we'll close. If not and you still get errors--Zip the install log (too large otherwise) and attach it here. We'll take a look at it. =-ref-= [1] https://msdn.microsoft.com/en-us/library/aa372835.aspx
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20180703
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20180731