Bug 114645 - A file downloaded in Skype doesn't open in Libreoffice if there're cyrillic symbols
Summary: A file downloaded in Skype doesn't open in Libreoffice if there're cyrillic s...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.1.6.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-12-22 10:41 UTC by Nikita
Modified: 2018-09-03 14:56 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Nikita 2017-12-22 10:41:52 UTC
Description:
If there's a cyrillic symbol in the path and/or the filename, LibreOffice says, that the file doesn't exist. But if it's opened directly from the folder, there's no error. The same with launching from command line.

Workaround: If soffice is launched manually or through the Quickstart feature, everything opens just fine.

Tested in Ubuntu 16.04 and 17.04. At least in scalc the bug is present.

Steps to Reproduce:
1. Send via the newest Skype for Linux a file with a cyrillic name e.g "Лист Microsoft Excel.xlsx";
2. When received, open from the GUI;
3. Get the error.

Actual Results:  
I got the error.

Expected Results:
Open the file.


Reproducible: Always


User Profile Reset: No



Additional Info:
Confirmed on several machines, with different users. So it's unlikely to be only one pc's error.

Perhaps, bug is present for other languages too.


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0
Comment 1 Buovjaga 2017-12-26 17:39:52 UTC
To determine if this is a Skype problem, can you try with some non-LibreOffice files? Maybe other applications fail as well.
Comment 2 Nikita 2017-12-27 09:28:37 UTC
(In reply to Buovjaga from comment #1)
> To determine if this is a Skype problem, can you try with some
> non-LibreOffice files? Maybe other applications fail as well.

Yes, I tried that. As expected, files opened normally as the programe was different.
Comment 3 Nikita 2017-12-27 09:31:57 UTC
P.S. It seems to be precisely Libreoffice problem. If not, how would I be able to get workaround, just launching soffice?
Comment 4 Buovjaga 2018-01-14 17:15:12 UTC
I tested it now on two different computers and it opens directly from Skype in LibreOffice.

Which Skype version are you using? Also, would probably be best to try with LibreOffice 5.4.4 instead of 5.1.6.

Skype version: 8.13.76.8

Arch Linux 64-bit
Version: 5.4.4.2
Build ID: 5.4.4-1
CPU threads: 8; OS: Linux 4.14; UI render: default; VCL: kde4; 
Locale: fi-FI (fi_FI.UTF-8); Calc: group

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 5 QA Administrators 2018-07-31 09:38:31 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2018-09-03 14:56:09 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180903