Bug 114747 - mailmerge wizard freezes in window 'personal salutation' under ubuntu
Summary: mailmerge wizard freezes in window 'personal salutation' under ubuntu
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected)
5.1 all versions
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Mail-Merge
  Show dependency treegraph
Reported: 2017-12-29 10:03 UTC by hrkoch
Modified: 2018-09-03 14:56 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

mailmerge window where the system freezes (74.16 KB, image/png)
2017-12-29 10:05 UTC, hrkoch
screenshot of frozen window at mailmerge wizard (74.16 KB, image/png)
2017-12-29 10:20 UTC, hrkoch

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Description hrkoch 2017-12-29 10:03:18 UTC
while setting up a mailmerge and wanting to go ahead with button 'next' from personal salutation (which was not applied in my case) libreoffice freezes and even blocks ubuntu at all. I tried and reproduced this 10 times with different documents and diffent adress / data bases.

Steps to Reproduce:
1.set up a mailmerge in writer

Actual Results:  
frozen system

Expected Results:
produce a proper mailmerge

Reproducible: Always

User Profile Reset: No

Additional Info:
Build ID: 1:5.1.6~rc2-0ubuntu1~xenial2
CPU Threads: 4; OS Version: Linux 4.4; UI Render: default; 
Locale: en-US (en_US.UTF-8); Calc: group

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/63.0.3239.84 Chrome/63.0.3239.84 Safari/537.36
Comment 1 hrkoch 2017-12-29 10:05:30 UTC
Created attachment 138730 [details]
mailmerge window where the system freezes
Comment 2 hrkoch 2017-12-29 10:20:48 UTC
Created attachment 138732 [details]
screenshot of frozen window at mailmerge wizard
Comment 3 Buovjaga 2018-01-26 16:55:42 UTC
LibreOffice 5.1 is quite old. Please test with a fresh version. With an appimage you can very easily test even a pre-release: http://libreoffice.soluzioniopen.com/

Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 4 QA Administrators 2018-07-31 09:38:39 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2018-09-03 14:56:40 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team