Bug 114777 - Crash in: swrast_dri.so
Summary: Crash in: swrast_dri.so
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
5.4.4.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-12-31 13:24 UTC by Mike
Modified: 2018-10-09 11:31 UTC (History)
2 users (show)

See Also:
Crash report or crash signature: ["swrast_dri.so"]


Attachments
Stuff from the Ubuntu VM (44.48 KB, application/x-7z-compressed)
2018-02-08 06:18 UTC, Mike
Details

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Description Mike 2017-12-31 13:24:27 UTC
This bug was filed from the crash reporting server and is br-06e55592-ef1a-44e3-9af0-d07dd087510e.
=========================================

I used Impress, activated OpenGL in Options, agreed to restart. On the restart I could see the template windows of Impress, then it crashed.

I could not reproduce the crash.
Comment 1 Julien Nabet 2017-12-31 14:57:14 UTC
I think the fact you can't reproduce the crash is LO disabled OpenGL
Could you check it's still enabled?

Also could you check this link:
https://wiki.documentfoundation.org/QA/FirstSteps
?
Comment 2 Julien Nabet 2018-01-29 17:34:56 UTC
Also, it could be interesting you attach opengl_device.log (see  https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.28OpenGL.29)
Comment 3 Mike 2018-02-08 06:18:04 UTC
Created attachment 139687 [details]
Stuff from the Ubuntu VM

Sorry, took me some time to respond. I had some problems with the Ubuntu VM running in VirtualBox. I hope this is the data, you were looking for. :)
Comment 4 Julien Nabet 2018-02-08 08:16:56 UTC
There's no opengl_device.log in your user profile.

For the test, could you rename your LO directory profile and give a new try?
Comment 5 QA Administrators 2018-09-03 14:50:11 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2018-10-09 11:31:54 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20181009