Description: For Standard (USB) Printer, picture in dialog window PRINT shows document in 1/4 size and clinched, with no format specifications (0 mm x 0 mm instead of 297 mm x 210 mm - A4). Not any action when OK-button pressed. LibreOffice works with other printer options (Fax, HP ePrint, ...). Printer works with other programs (Win Live Mail, Photo Gallery, ...). Problem popped up on Tuesday, no change by update on Wednesday. Steps to Reproduce: 1.No idea 2. 3. Actual Results: None. Expected Results: Standard (USB) Printer working again. Reproducible: Always User Profile Reset: No Additional Info: User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299
Could you give a try to a recent LO version? Last stable one is 5.4.4 If it still fails, you can rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#Windows) and give a new try.
Don't hesitate to respond on the bugtracker. If it still fails, you may check: 1) Java version. If you install LO 64 bits, you must have a Java 64 bits 2) Fonts: if you have installed specific fonts (I mean those which are not included on Windows or on MsOffice or LO), try to remove them for the test. Indeed, some fonts trigger some pb 3) you can also check this page https://wiki.documentfoundation.org/QA/FirstSteps (for OpenGL and OpenCL parts) Finally, if you still have a crash, it could be interesting to have the backtrace, see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace Of course, these are just suggestions, if you're fed up, I can understand.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20180731
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20180903