Bug 115014 - Excel(.xls) / Spreadsheet file is display with Half Cut information when preview generated through LibreOffice
Summary: Excel(.xls) / Spreadsheet file is display with Half Cut information when prev...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.0.0.2 rc
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-01-15 07:58 UTC by vinay.kumar
Modified: 2018-09-03 14:57 UTC (History)
0 users

See Also:
Crash report or crash signature:


Attachments
Excel document to .pdf document (293.00 KB, application/pdf)
2018-01-18 13:58 UTC, vinay.kumar
Details

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Description vinay.kumar 2018-01-15 07:58:39 UTC
Description:
I am using Liferay DXP in which LibreOffice is integrated/hoocked as third party tool which enable Liferay DXP to generate preview of document online in Liferay itself.

Now the problem is when I upload Excel sheet and Liferay generate preview of excel sheet through LibreOffice then preview is displaying with Half cut information.

This should not happen. The preview of excel sheet should be generated properly.

Please help me on this issue. If anybody have faced such issue in their project.




Steps to Reproduce:
1.Install fresh instance of Liferay DXP 
2. Install LibreOffice 6.0
3. Login to Liferay DXP as super-admin/user
4. Go to Document and Media section 
5. Upload excelsheet
6. Liferay will generated preview through LibreOffice.
7. Half cut infromation is displaying in preview

Actual Results:  
Excel(.xls) / Spreadsheet file is display with Half Cut information when preview generate through LibreOffice

Expected Results:
The preview of excel sheet should be generated properly.


Reproducible: Always


User Profile Reset: No



Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0
Comment 1 Mike Kaganski 2018-01-15 08:16:33 UTC
I suppose it's an issue that should go to the makers of Liferay DXP. But if you can provide steps to see problem without any third-party software, using only LibreOffice and its commands, then it could be turned to a useful report.

Please provide necessary information. If it's impossible, then please ask at Liferay DXP support.
Comment 2 vinay.kumar 2018-01-15 08:59:16 UTC
Hi Mike,

Thanks for your response.

Steps to reproduce reported issue are mention under "Step to Reproduce" section.

Please refer it.


Thanks
Comment 3 Mike Kaganski 2018-01-15 09:12:33 UTC
(In reply to vinay.kumar from comment #0)
> Steps to Reproduce:
> 1.Install fresh instance of Liferay DXP 
> ...

(In reply to Mike Kaganski from comment #1)
> But if you can provide steps to see problem **without any third-party software**,
> using only LibreOffice and its commands, then it could be turned to a useful
> report.

Please re-read my reply. We need details on how to reproduce this *having only LibreOffice*, without Liferay DXP.
Comment 4 vinay.kumar 2018-01-18 13:58:43 UTC
Created attachment 139187 [details]
Excel document to .pdf document
Comment 5 vinay.kumar 2018-01-18 14:01:17 UTC
Hi Mike,

Thanks for your quick response.

Please find below the steps to reproduce the reported issue:

1) I downloaded LibreOffice_5.4.4_Win_x64.msi and installed it in my machine.
2) Opened the Sample Document.xls with LibreOffice.
3) Goto File tab and select the option Export As PDF.
4) Exported the file as Sample Document.pdf (attaching for your reference).

The xls content gets distorted, you can refer the attached PDF.

NOTE: The above steps did not involve any third party software.


Please suggest us the solution for this.

Regards,

Vinay
Comment 6 Mike Kaganski 2018-01-18 14:10:18 UTC
... and the "Sample Document.xls" may be found where?

I strongly suspect that this is not a bug. What I see in the attached PDF looks perfectly normal, if the spreadsheet doesn't have its print area setup to fit to a single page wide.
Comment 7 vinay.kumar 2018-01-22 13:46:49 UTC
Hi Mike,

Thanks for your response.

Could you please share the screenshot of document which you have generated from your end during reproducing issue.



Regards,

Vinay
Comment 8 Mike Kaganski 2018-01-22 14:44:59 UTC
(In reply to vinay.kumar from comment #7)
> Could you please share the screenshot of document which you have generated
> from your end during reproducing issue.

Are you serious? You have prepared a document, made a PDF from it, attached here, but didn't attach the original. I ask you for the original, and now you ask me to do that?

I didn't generate any documents on my side. I see your PDF, and I know that this looks like what I'd expected to see if a spreadsheet had its page not setup to only take 1 page wide.
Comment 9 QA Administrators 2018-07-31 09:38:09 UTC Comment hidden (obsolete)
Comment 10 QA Administrators 2018-09-03 14:57:24 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180903