Bug 115202 - unopkg.com extension install fails if LO is already running
Summary: unopkg.com extension install fails if LO is already running
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: framework (show other bugs)
Version:
(earliest affected)
6.0.0.0.beta1
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: needsDevEval
Depends on:
Blocks:
 
Reported: 2018-01-24 15:06 UTC by Gabor Kelemen (allotropia)
Modified: 2019-10-03 03:01 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot of the failed extension installation (43.73 KB, image/png)
2018-01-24 15:06 UTC, Gabor Kelemen (allotropia)
Details

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Description Gabor Kelemen (allotropia) 2018-01-24 15:06:12 UTC
Created attachment 139333 [details]
Screenshot of the failed extension installation

We have an internal configuration extension, which we install via SCCM using unopkg.com
If LO is running, unopkg fails to install the extension.
This is rather annoying, as it is possible to install extensions interactively via the GUI (obviously).
So why should it be impossible via command line?

The screenshot shows an example of this behavior, I think it should be reproducible with any extension (also sorry for the Hungarian UI):
- First time LO does not run, the command runs successfully, because the extension is not yet installed.
- Second time LO does not run, the command fails to install the extension because it is already installed.
- Third time I started LO, the command fails to install the extension. This time not because it is already installed, but because of an "unknown error".
Comment 1 Gabor Kelemen (allotropia) 2018-06-27 12:29:22 UTC
Note: while the --shared options description explicitly says it works only when no Office processes are running, this time I did not use that.
Comment 2 Xisco Faulí 2018-08-29 10:33:46 UTC
@Stephan, I thought you could be interested in this issue...
Comment 3 Stephan Bergmann 2018-08-29 14:39:21 UTC
Works fine at least with my local Linux master build.  Needs investigation why it fails for you on Windows.
Comment 4 Xisco Faulí 2018-10-17 17:38:27 UTC
Dear Gabor,
Could you please try to reproduce it with a master build from http://dev-builds.libreoffice.org/daily/master/ ?
You can install it alongside the standard version.
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the master build
Comment 5 QA Administrators 2019-09-02 09:29:56 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2019-10-03 03:01:11 UTC
Dear Gabor Kelemen,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp