Description: I removed my previous LO installation incl. wiping user settings etc, to have a fresh installation. Now, whenever I try to start LO6, I get stuck in the eternal loop of document recovery hell. Discarding just creates new dialogues and it goes on and on and on..... Steps to Reproduce: 1. Open LO 2. Click Discard when document recovery mode opens 3. Actual Results: nothing, another dialogue opens with same or different documents, even blank documents, and the cycle repeats Expected Results: LO opens Reproducible: Always User Profile Reset: Yes Additional Info: User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:58.0) Gecko/20100101 Firefox/58.0
Created attachment 139509 [details] Recovery dialogue window
Created attachment 139510 [details] blank recovery window
Just to be sure, you can't even open LO? I mean just open it without trying to open a file When you indicate you wiped your user settings, do you confirm you wiped your LO directory profile? (see https://wiki.documentfoundation.org/UserProfile#macOS)
I'm fairly sure it's a duplicate of bug 112990, and occurs with OpenGL rendering enabled. Please refer to the other bug report. *** This bug has been marked as a duplicate of bug 112990 ***
Yes user profile cleared. I can start it, but it just gets stuck in recovery loop, no matter if I open LO or open it by opening a file.... However, I have looked at the duplicate bug, and I too can confirm that the problem disappears when I disable OpenGL
https://ask.libreoffice.org/en/question/65224/prevent-libreoffice-process-from-getting-stuck/ "Hello, we recently switched about 30 PCs from old OpenOffice to the newest LibreOffice 5.1 and some users started complaining that their documents wont open. I traced the issue to the LO processes getting stuck when a user opens a multiple documents too fast or tries to open the same document second time when its taking long time to load. After the first process is stuck, each time a user open a document it just creates another stuck process and you have to kill them all to make LO work again. When you look in task manager there is a lot of soffice.bin, soffice.exe, writer, calc etc processes." "I'm experiencing this with Libre 5.3 on Win 10 64-bit. Stops file opening after multiple Libre Office (32-bit) and Libre Office Calc (32-bit) background tasks. This was a fresh install of Libre Office on a new Win 10 machine.,"
(In reply to stavrosss from comment #6) > "Hello, we recently switched about 30 PCs from old OpenOffice to the newest > LibreOffice 5.1 and some users started complaining that their documents wont > open. > ... Last stable LO version is 6.2.6, there's even 6.3.0 5.X versions are EOL as 6.0.X and 6.1.X If you still reproduce this with a real recent version, first check this: https://wiki.documentfoundation.org/QA/FirstSteps then please submit a new bugtracker if necessary. About OpenGL related bugs, you must check you got last graphic drivers. *** This bug has been marked as a duplicate of bug 112990 ***
Yes! Tip above fixed my problem. Problem: fresh install (on mac 10.14.6) of Libreoffice 6.2.7, 6.2.8 beta, and 6.3.1 would crash ~ 40 seconds after launch, then restart, crash after 40 seconds again. Solution: Immediately after Libreoffice opens, open Preferences > LibreOffice > Online Update, and uncheck "Check for updates automatically", "Apply", "OK", close LibreOffice, and reopen. I am adding this comment to help others find this thread. I had already tried deleting user profile directory: <userName>/Library/Application Support/OpenOffice turned off OpenGL, reverted Xcode from 11.1 to 10.3, and rebooted several times. As noted abovce, I confirmed this bug affects 6.2.7, 6.2.8 beta and 6.3.1.
Version must correspond to the earliest