This bug was filed from the crash reporting server and is br-1a9ea404-e30e-4dff-afe8-2ff64c9c261d. ========================================= This occurred when I was customising the Standard toolbar in Customise -> Toolbars. I was going through deselecting most of the icons from top to bottom and I /think/ my finger slipped on my touch pad when the crash happened. It might have been when I deselected something though. Interestingly even though Writer crashed it saved the changes (the other icons I had deselected) before I'd pressed "OK" (I didn't get the chance to). I don't know if that's a bug too but I'm glad it did that, suits me! I've set the arch and OS fields for this bug to those that I'm using, I don't know if it's limited to those though.
I can't reproduce it in Version: 6.0.0.3 Build ID: 1:6.0.0~rc3-0ubuntu0.16.04.1~lo7 CPU threads: 4; OS: Linux 4.13; UI render: default; VCL: gtk3; Locale: ca-ES (ca_ES.UTF-8); Calc: group Have you been able to reproduce it again? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the question has been answered
It's a tough one because I'm not sure what actually triggered the crash due to the (possible) touch pad slippage. Therefore reproducing it intentionally is unlikely. I'd hoped the crash dump would have enough info for those familiar with the code base to see any immediate problems. Having gone back in and finished customising the toolbars it hasn't crashed again. I'll change the status back to UNCONFIRMED in case you guys want to do anything more with it but if it does ever happen again (I still need to customise a few other programs) I'll return with more details. In the meantime I don't see any harm in it being set to RESOLVED for bookkeeping purposes if that suits you.
@Muhammet, do you know why this might be crashing ?
(In reply to Oliver Heard from comment #0) > This bug was filed from the crash reporting server and is > br-1a9ea404-e30e-4dff-afe8-2ff64c9c261d. > ========================================= > > This occurred when I was customising the Standard toolbar in Customise -> > Toolbars. I was going through deselecting most of the icons from top to > bottom and I /think/ my finger slipped on my touch pad when the crash > happened. It might have been when I deselected something though. > > Interestingly even though Writer crashed it saved the changes (the other > icons I had deselected) before I'd pressed "OK" (I didn't get the chance > to). I don't know if that's a bug too but I'm glad it did that, suits me! That's the known (and wrong) behavior, and it was decided to be changed, but not done so far. > > I've set the arch and OS fields for this bug to those that I'm using, I > don't know if it's limited to those though. (In reply to Xisco Faulí from comment #3) > @Muhammet, do you know why this might be crashing ? Didn't ring a bell at first sight, and I couldn't reproduce it with latest master on Linux. Version: 6.1.0.0.alpha0+ Build ID: 7d4584a18fac7f37ed0f7b3b26e6e1a9d65da26f CPU threads: 8; OS: Linux 4.9; UI render: default; VCL: gtk3; Locale: en-US (en_US.UTF-8); Calc: group
Thanks Muhammet, Putting to NEEDINFO until steps to reproduce the issue are provided
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20180903
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20181009