Bug 115825 - LibreOffice Writer printing bug
Summary: LibreOffice Writer printing bug
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.1.6.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-02-18 13:19 UTC by Loïc
Modified: 2018-10-09 11:32 UTC (History)
0 users

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Description Loïc 2018-02-18 13:19:06 UTC
Description:
Crash when I try to print. I can't do anything and my work is lost ! 

Actual Results:  
Open Writer
Write something
Click "Print"
Wait 
Wait
Wait
Reboot

Expected Results:
I'm looking for another app


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: fr
Module: PresentationDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes

The software just should have printed my sheet.


User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:56.0) Gecko/20100101 Firefox/56.0
Comment 1 Imai 2018-02-19 06:58:47 UTC
Issue not reproduced.

OS X EL Capitan
Ver:10.11.3

version: 6.0.1.1
Build ID: 60bfb1526849283ce2491346ed2aa51c465abfe6
CPU threads: 4; OS:Mac OS X 10.11.3; UI render: default; 
local: ja-JP (ja.UTF-8); Calc: group
Comment 2 Timur 2018-02-19 09:16:28 UTC
When you get such a bug, you may assume it's not probable that Writer (except master) has a general print bug. So please try to pinpoint this issue yourself. 
When reporting a bug, you should always test with master: https://dev-builds.libreoffice.org/daily/master/. It doesn't mess with your working version. 
Please write exact printer type. And confirm it happens regardless of paper size and orientation. 

PS You say Ubuntu, but not version. You say LO is still 5.1.6, it's an old version. You may add PPA 5.3 for 5.3.7 or PPA 5.4 for 5.4.5 now.
Comment 3 QA Administrators 2018-09-03 14:50:20 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2018-10-09 11:32:05 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20181009