Description: Scanner Acer USB U620/U640 with drivers x64 for OS w10 pro release 10.0.16299.248 (last at date), works fine in others programs (paint, acrobat...) but not in LibreOffice ver 5.4.5 and 6.0.1 (both x64). LibreOffice not recogniced scanner or it don´t load scanner software or drivers. Steps to Reproduce: 1.Installed scanners usb with w10 pro last release (.248) and LibreOffice x64 2.Go to Libreoffice and go to multimedia -> scanner. Scanner not recogniced. 3.NOTE: scanner drivers is x64 bits for OS w10 (drivers not signated) Actual Results: Intall drivers scanner x64 for w10 pro x64. Open Libreoffice software x64 (5.4.5 or 6.0.1.) and go to multimedia-scanner and nothing happens. Expected Results: Nothing, command for scanner doesn´t work (only from LibreOffice). Reproducible: Always User Profile Reset: No Additional Info: Open scanner software or run drivers. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0
*** This bug has been marked as a duplicate of bug 114635 ***
You *must* install TWAIN support for your scanner---the WIA drivers will not work until/if bug 105762 is implemented. Until then LibreOffice can do nothing for you or your scanner. *** This bug has been marked as a duplicate of bug 114635 ***