on my laptop and desktop pc with (8gb of ram and i7 and i3) with windows 7 pro, using calc, writer and draw, if I select text: -in writer directly the text; -in calc inside the formula bar; -in draw selecting text inside a text box; and copy, libreoffice hangs and I cannot do anything with it for 3-5 seconds. If you need other details please ask me :-) manythanks, ciao, pier
It happened also with previous version of libreoffice like 5.x
It does not happen in opensuse linux leap 42.3 and libreoffice Version: 5.4.5.1
Please copy and paste here the contents of your Help - About from your Windows LibreOffice. This allows us to know more about your system. Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the information.
here is the contents of my Help - About from my laptop Windows LibreOffice: Version: 6.0.2.1 (x64) Build ID: f7f06a8f319e4b62f9bc5095aa112a65d2f3ac89 CPU threads: 8; OS: Windows 6.1; UI render: default; Locale: it-IT (it_IT); Calc: group see log: f7f06a8f319e4b62f9bc5095aa112a65d2f3ac89
What if you start LibreOffice in Safe mode and try copying text? It can be done from the Start menu entry or Help - Restart in safe mode and then Continue in safe mode.
started in safe mode: it happen the same but I have to correct a thing in my first post : using calc, writer and draw, if I select text: -in writer directly the text;>>>>this is wrong, it only happen selecting text in a text box and happen also in safe mode -in calc inside the formula bar; >>>this happen also in safe mode -in draw selecting text inside a text box;>>>this happen also in safe mode manythanks, ciao, pier :-)
No problem for me. Version: 6.0.2.1 (x64) Build ID: f7f06a8f319e4b62f9bc5095aa112a65d2f3ac89 CPU threads: 4; OS: Windows 10.0; UI render: default; Locale: fi-FI (fi_FI); Calc: group
I think is a windows 7 issue.
No crash when copying text. tested Calc and Writer. Verze: 6.0.4.2 (x64) ID sestavení: 9b0d9b32d5dcda91d2f1a96dc04c645c450872bf Vlákna CPU: 1; OS: Windows 6.1; Vykreslování UI: výchozí;
@pier andre LibO 6.0.5.2 is out, please upgrade and retest... hundreds of bugs have been fixed meanwhile tell us if issue persists status -> NEEDINFO
This also happens to me..sometimes. Now I'm on 5.4.7 but I experienced on 5.3 and before. Can't remember when it started. Problem with this issue is not being reproducible, I guess. What seems like a "few seconds hang" is probably a dump. 2 possible solutions: - run LO via procdump (always or before longer work with copying text) to get a dump - upgrade LO to new versions and test whether it happens
Ok, let's set status to NEW and version to "5.3 all versions" thanks Timur for feedback.
NeedInfo is quite appropriate, until we get some backtrace or steps.
Dear pier andre, Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
Hi, I tried with: Versione: 6.0.5.2 (x64) Build ID: 54c8cbb85f300ac59db32fe8a675ff7683cd5a16 Thread CPU: 8; SO: Windows 6.1; Resa interfaccia: predefinito; Versione locale: it-IT (it_IT); Calc: group with windows7, -it happens also copying the text above from the help>about libreoffice; -it happens in draw selecting text inside a text box; +it doesn't happen in writer selecting text in a text box, here also crashed with a draw and a writer windows opened but retrying is ok; +it doesn't happen in calc selecting text inside the formula bar and in a text box; It seems that the problem in writer and in calc is solved, and the problem remain only in draw and in the help>about libreoffice window. Ciao, P
don't repro in LO 6.1 beta 2 on Windows 7
Good catch. 1. Open Help-About 2. Select and copy text and immediately click Close 3. You can see it takes 6 seconds until window is closed. Repro way back to OO and now with 6.2+ master in Windows 7. Also reproduced slowness in Draw with text box in master. 1. Create text box with some text 2. Ctrl+A, Ctrl+C, click outside, Ctrl+V 3. You see it takes time to paste.
Dear pier andre, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
RESOLVED-WORKSFORME in windows7 pro LO 6.2.4.2