Description: Windows 10 16229.248, x64. LibreOffice doesn't start either in normal or in safe mode. Process is completely silent, no error message is shown. But Windows Error Reporting logs an error: Имя сбойного приложения: soffice.bin, версия: 6.0.2.1, метка времени: 0x5a8f468e Имя сбойного модуля: cppu3.dll, версия: 6.0.2.1, метка времени: 0x5a8f3556 Код исключения: 0xc0000005 Смещение ошибки: 0x0000000000020f8e Идентификатор сбойного процесса: 0x2644 Время запуска сбойного приложения: 0x01d3cb254c34f883 Путь сбойного приложения: C:\Program Files\LibreOffice\program\soffice.bin Путь сбойного модуля: C:\Program Files\LibreOffice\program\cppu3.dll Идентификатор отчета: bf8a34d6-cf19-4865-8d9a-a1c6fe285e15 Полное имя сбойного пакета: Код приложения, связанного со сбойным пакетом: Reboot didn't help. Removing of %APPDATA%\LibreOffice\4\user didn't help. Using OpenOffice 4.1.5 now, starts normally. Steps to Reproduce: 1. Click "LibreOffice.lnk", or 2. click "LibreOffice (Safe Mode).lnk", or 3. click an .odt document on my machine. Actual Results: LibreOffice didn't start. Expected Results: LibreOffice should start. Reproducible: Always User Profile Reset: Yes Additional Info: User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0
@Mike, is the error from description useful to you ?
(In reply to Xisco Faulí from comment #1) Unfortunately no. It doesn't give any information... The Russian words are simply Windows EventLog localized titles. I only could hope that something like procdump [1] could help here. [1] https://docs.microsoft.com/en-us/sysinternals/downloads/procdump
Check if it's because of OpenGL (registry): https://wiki.documentfoundation.org/OpenGL#Crash_on_program_start Weird that safe mode crashes as well though :(
Created attachment 141144 [details] soffice.exe dump made with procdump. Is that dump good enough? Windows says that error occurs in soffice.bin, but soffice.exe creates two soffice.bin processes, and procdump can dump only one proc at a time.
Oh, and I have tried an OpenGL disabling reg-file. Nothing changed, same crashing.
(In reply to Max Taran from comment #5) Thanks Max! Great that you did that. Unfortunately, this dump is not what we need - and I am sorry for not had mentioned that from the start. We need soffice.bin dump, not soffice.exe. As to two soffice.bin processes - that's unusual... unless it tries to initialize user profile, in which case it should start the first one, then that first should terminate with an exit code meaning "restart me", and then soffice.exe starts the second soffice.bin.
Do you remember, if you had Quickstarter enabled?
Created attachment 141149 [details] soffice.bin dump.
(In reply to Buovjaga from comment #7) > Do you remember, if you had Quickstarter enabled? If by Quickstarter you mean "Load LibreOffice during system start-up", then it should be disabled on my pc.
Installed 6.0.3.2, everything works now.