Bug 117315 - Print to printer - Unable to print full page - HP Printer
Summary: Print to printer - Unable to print full page - HP Printer
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.0.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-04-28 12:36 UTC by Saran Kumar
Modified: 2019-05-08 20:37 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot of the document content & how the printer gives its preview (115.34 KB, image/png)
2018-04-28 12:36 UTC, Saran Kumar
Details
Video shoing the problem and also the solution (590.58 KB, video/mp4)
2018-09-14 16:58 UTC, BogdanB
Details

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Description Saran Kumar 2018-04-28 12:36:14 UTC
Created attachment 141739 [details]
Screenshot of the document content & how the printer gives its preview

Created a custom page of size 20 cm x 14 cm (Landscape).
Libre office prints only half the page.

Kindly refer the screenshot
Comment 1 Xavier Van Wijmeersch 2018-04-28 17:55:29 UTC
no repro on linux, the preview is correct.
To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test?

Version: 6.0.5.0.0+
Build ID: 1e05b2d030a97b0e7c86433bec26032b8b5d16ee
CPU threads: 8; OS: Linux 4.14; UI render: default; VCL: kde4; 
Locale: nl-BE (en_US.UTF-8); Calc: group
Comment 2 Xisco Faulí 2018-05-31 14:44:25 UTC
(In reply to Xavier Van Wijmeersch from comment #1)
> no repro on linux, the preview is correct.
> To be certain the reported issue is not related to corruption in the user
> profile, could you please reset your Libreoffice profile (
> https://wiki.documentfoundation.org/UserProfile ) and re-test?
> 
> Version: 6.0.5.0.0+
> Build ID: 1e05b2d030a97b0e7c86433bec26032b8b5d16ee
> CPU threads: 8; OS: Linux 4.14; UI render: default; VCL: kde4; 
> Locale: nl-BE (en_US.UTF-8); Calc: group

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 3 Nirmal 2018-09-14 12:55:52 UTC Comment hidden (spam)
Comment 4 BogdanB 2018-09-14 16:58:54 UTC
Created attachment 144870 [details]
Video shoing the problem and also the solution

I have a solution for the Saran Kumar. I can reproduce but it is not a bug, it's an option.

Please see the video i made. You can see in video that if I don't check that box and change to portreit everything was ok. After I changed to print a landscape pag to a portrait page it is normal not to behave ok.
Comment 5 QA Administrators 2019-03-21 11:11:31 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2019-05-08 20:37:17 UTC
Dear Saran Kumar,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp