Bug 117419 - "Not Responding" occurs on all open documents after restart from sleep mode
Summary: "Not Responding" occurs on all open documents after restart from sleep mode
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-05-04 05:14 UTC by Gary
Modified: 2019-01-11 15:26 UTC (History)
2 users (show)

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Description Gary 2018-05-04 05:14:15 UTC
This problem has existed in several releases.  After working on several documents and allowing them to remain open after saving the content the PC is put into sleep mode at the end of the day.  The next day or even same day the "Not Responding" occurs following the restart.  Document windows appear as they had been prior to the sleep mode being invoked.  The only recovery that seems to work is to force one of the documents to CLOSE.  This forces the LibreOffice to be shutdown.  Microsoft generates a report and closes the application.  Restarting LibreOffice forces the documents to be RECOVERED.  They are quickly recovered even if there is a large number of files open.

These files are usually left open as I import them into PubPro 3 and sometimes need to make adjustments if there are graphics involved or other features such as tables.

Once the recovery has succeeded then the remainder of the session continues without incident.  When the editing session has terminated for the day or time period the recovery of closing LibreOffice and then restarting it to force document recovery.  

This problem is primarily just annoying for having to repeat the actions each editing session. The content of the files does not seem to have any bearing on the problem.

Processor:
Intel(R) Core(TM) ¡7-2600 CPU @ 3.40GHz 3.40 GHz
Installed RAM: 16.0 GB

System type:
64-bit operating system, x64-based processor 

Pen and touch:
No pen or touch input is available for this display

Windows specifications:
Edition /Version /OS Build:
Windows 10 Home /1709 /16299371
Comment 1 Xisco Faulí 2018-06-05 09:33:05 UTC
Can you reproduce it like:

1. Open a file
2. Edit it
3. Save it
4. Stand by your computer
5. Wake it up

-> at this point, do you always reproduce the problem?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the question has been answered
Comment 2 QA Administrators 2018-12-03 13:13:40 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2019-01-11 15:26:14 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20190111