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Bug 117702 - Screen resolution problems with HiDPi if installed from LO site (Ubuntu Mate preloaded works fine)
Summary: Screen resolution problems with HiDPi if installed from LO site (Ubuntu Mate ...
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected) release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: HiDPI
  Show dependency treegraph
Reported: 2018-05-19 05:56 UTC by Carlos Sevcik
Modified: 2019-08-19 07:06 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Print-screen using LO in a high resolution screen (192.16 KB, image/png)
2018-05-19 05:56 UTC, Carlos Sevcik
Print-screen usind LO in a high resolution screen (287.34 KB, image/png)
2018-05-19 06:00 UTC, Carlos Sevcik

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Description Carlos Sevcik 2018-05-19 05:56:27 UTC
Created attachment 142199 [details]
Print-screen using LO in a high resolution screen

I work under Ubuntu Mate 18.04, it has a nice feature called HDPi which adjusts applications icons and font sizes in high resolution screens (such as my Lenovo AIO-520-27IKL with a resolution 2560x1440) making the readable (Print-screen LO603.png annexed), this works fine with LibreOffice preloaded with Ubuntu Mate 18.04, but doesn't with LibreOffice (Print-screen LO604.png annexed) installed from LO site. LO menus are quite readable under high resolution, but LO are not.
Comment 1 Carlos Sevcik 2018-05-19 06:00:08 UTC
Created attachment 142200 [details]
Print-screen usind LO in a high resolution screen
Comment 2 Timur 2018-05-21 13:25:51 UTC
Can you please install master from and check? It will not spoil your working LO.
Comment 3 Carlos Sevcik 2018-05-23 12:02:36 UTC
The problem remains with LibreOfficeDev_6.1.0.0.alpha1_Linux_x86-64_deb
Comment 4 Buovjaga 2018-06-20 17:16:51 UTC
This might be because the Ubuntu version comes with the libreoffice-gtk3 package.

Please copy and paste here the contents of your Help - About in the TDF version. This allows us to know more about your system.

Change back to UNCONFIRMED after you have provided the information.
Comment 5 Timur 2019-01-11 12:00:11 UTC
Please respond for Help - About and just in case check again with daily master.
Even easier is
Comment 6 QA Administrators 2019-07-11 02:55:09 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2019-08-19 07:06:26 UTC
Dear Carlos Sevcik,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team