Hello @ll, I hope I have chosen the right component. If not, feel free to change it ... ;) Steps to reproduce: 1. Install LO Master in parallel (I have used https://wiki.documentfoundation.org/Installing_in_parallel/Linux to do it) with de-DE lang- as well as helppack (may crash with other lang- and helppack as well, but have not tried it, sorry ... :( ). 2. start LO 3. press <Alt>+<M> to start Math 4. press <F1> to open the installed help 5. press <Alt>+<F4> to close it LO crashes reproducible with the steps above ... :( And it also crashes, if you opens the help somewhere (say "Format - Fonts" or "Format - Font size") ... :( OS: Debian Testing AMD64 LO: Version: 6.1.0.0.alpha1+ Build-ID: 3dea0e08e9b5331d6e34384977c98d0782c7746d CPU-Threads: 4; BS: Linux 4.16; UI-Render: Standard; VCL: kde4; TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2018-05-20_00:10:55 Gebietsschema: de-DE (de_DE.UTF-8); Calc: group (installed in parallel, following the instructions from the link above) Sorry for the inconvenience Thomas.
Created attachment 142212 [details] "soffice --backtrace" output Backtrace produced with "soffice --backtrace"
Created attachment 142213 [details] bzip'd "soffice --strace" log "bzipped" strace log, produced with "soffice --strace"
Hello @ll, I found out that this crash seems to be a general problem, not only Math related. I was translating Math's help when the first crash appeared, but has tried it from LO's StartCenter now, where it also crashed ... :( So a slightly different description to reproduce it: 1. install LO following the instructions from https://wiki.documentfoundation.org/Installing_in_parallel/Linux with de-DE lang- as well as helppack 2. start LO 3. press <F1> 4. press <Alt>+<F4> LO crashes reproducible ... :( Sorry for the inconvenience Thomas.
It does not crash for me with Version: 6.1.0.0.alpha1+ (x64) Build-ID: 8337f98270a306ae098976c382b37d3747649e6e CPU-Threads: 8; BS: Windows 10.0; UI-Render: Standard; Gebietsschema: de-DE (de_DE); Calc: CL
can reproduce crash crashreport.libreoffice.org/stats/crash_details/afef6dca-3c99-4faa-9120-cdec8956eed5 Version: 6.1.0.0.alpha1+ Build ID: 1462bdc3abe60cee43cf6064663d646adbf13894 CPU threads: 8; OS: Linux 4.14; UI render: default; VCL: kde4; TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2018-05-19_02:52:14 Locale: nl-BE (en_US.UTF-8); Calc: group Version: 6.1.0.0.alpha1+ Build ID: db04be037b611e296ef9f2542322c52ed82d7a2b CPU threads: 8; OS: Linux 4.14; UI render: default; VCL: kde4; Locale: nl-BE (en_US.UTF-8); Calc: group
Created attachment 142285 [details] bt with debug symbols On pc Debian x86-64 with master sources updated yesterday, I could reproduce this. I attached a bt with debug symbols.
Let's increase the importance since it's a crash + not a corner case at all!
(In reply to Julien Nabet from comment #6) > Created attachment 142285 [details] > bt with debug symbols > > On pc Debian x86-64 with master sources updated yesterday, I could reproduce > this. > I attached a bt with debug symbols. Hi Julien, Did you use --with-help=html here ?
(In reply to Xisco Faulí from comment #8) >... > Did you use --with-help=html here ? No I just use: --with-help
*** Bug 117870 has been marked as a duplicate of this bug. ***
I imagine... commit 9fa32e5dce345dea17129587c401c03520fb398b Author: Noel Grandin <noel.grandin@collabora.co.uk> Date: Wed May 16 11:54:52 2018 +0200 loplugin:unusedfields in sfx2 and fix leak of HelpListener_Impl in SfxHelpWindow_Impl is the start of the problem
Caolán McNamara committed a patch related to this issue. It has been pushed to "master": http://cgit.freedesktop.org/libreoffice/core/commit/?id=509df47d2165fd08a7e0d270cade28ff52da532e Resolves: tdf#117712 closing help crashes It will be available in 6.2.0. The patch should be included in the daily builds available at http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: http://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
Caolán McNamara committed a patch related to this issue. It has been pushed to "libreoffice-6-1": http://cgit.freedesktop.org/libreoffice/core/commit/?id=379a83359f93fa34799e116c38532f43d0534265&h=libreoffice-6-1 Resolves: tdf#117712 closing help crashes It will be available in 6.1.0.1. The patch should be included in the daily builds available at http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: http://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
verified with and its working, no crash. Version: 6.1.0.0.beta1+ Build ID: e42f6174d30c9f2211bdaffdefb011eeb9ead1fc CPU threads: 8; OS: Linux 4.14; UI render: default; VCL: kde4; Locale: nl-BE (en_US.UTF-8); Calc: group threaded
(In reply to Xavier Van Wijmeersch from comment #14) > verified with and its working, no crash. > > Version: 6.1.0.0.beta1+ > Build ID: e42f6174d30c9f2211bdaffdefb011eeb9ead1fc > CPU threads: 8; OS: Linux 4.14; UI render: default; VCL: kde4; > Locale: nl-BE (en_US.UTF-8); Calc: group threaded Thanks for verifying it!! Setting to Verified.