Bug 117771 - Can't load libreoffice writer
Summary: Can't load libreoffice writer
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.0.3.2 release
Hardware: x86 (IA32) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-05-24 05:37 UTC by syamsul arifin
Modified: 2019-01-11 15:26 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description syamsul arifin 2018-05-24 05:37:59 UTC
Description:
Crash if I open LibreOffice Writer

Actual Results:  
Open LibreOffice writer

Expected Results:
Crash, not load


Reproducible: Always


User Profile Reset: No



Additional Info:
When i opened libreoffice- writer via terminal, i got this

(soffice:1201): dbind-WARNING **: 12:42:52.925: Error retrieving accessibility bus address: org.freedesktop.DBus.Error.ServiceUnknown: The name org.a11y.Bus was not provided by any .service files


User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0
Comment 1 Lawrence Bliss 2018-05-24 10:53:40 UTC
More details on the problem needed to provide an answer, but when I had this problem, I found a hidden folder ~/.config (so in your home directory), and made it visible by typing Ctrl+H while in the home directory and removde the libreoffice folder inside that folder. It worked fine then, good chance that it will for you too.

Superiorpapers.com reviewer https://alltopreviews.com/services/superiorpapers
Comment 2 syamsul arifin 2018-05-24 12:42:31 UTC
I did. But Libreoffice writer still not loaded. Only writer.
Comment 3 Xisco Faulí 2018-05-31 15:05:22 UTC
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 4 QA Administrators 2018-12-03 13:13:52 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2019-01-11 15:26:36 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20190111