Bug 117845 - Does not start Libreffice 6
Summary: Does not start Libreffice 6
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.0.4.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-05-28 05:37 UTC by Anatoliy
Modified: 2019-01-11 15:27 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Anatoliy 2018-05-28 05:37:55 UTC
Description:
Does not start Libreffice 6.. . Nothing happens.
But Libreffice 5.. worked fine!
OS Windows 7 ultimate 64-bit, sp1.
Ram 4 Gb, disk 500gb, video NVIDIA GeForce GTX 550 Ti

Steps to Reproduce:
Did not do anything

Actual Results:  
Does not start Libreffice 6.. . Nothing happens.

Expected Results:
Does not start Libreffice 6.. . Nothing happens.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
...


User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.170 Safari/537.36 OPR/53.0.2907.68
Comment 1 Robert Großkopf 2018-05-28 19:21:33 UTC
Have a look here:
https://wiki.documentfoundation.org/ReleaseNotes/6.0#Windows

I am no Windows-user, so I can't confirm this one.

It isn't a bug of Base (the database-modul). So I switched it to LibreOffice.
Comment 2 Joao Farias 2018-05-31 22:22:08 UTC
Anatolly, thank you for your report.

I could not reproduce your issue on Windows 10 | version 6.1.0.0.alpha1 [1].

As Robert indicated, LibreOffice 6.* is only supported for Windows 7 SP1 or later. 

Setting status to NEEDINFO.

If your version does not have this SO update, please, mark this as issue as RESOLVED (not a bug). If you have the SP1 update, this issue should be marked as NEW.


[1] - Version: 6.1.0.0.alpha1
Build ID: cb47f0d320994e001bc38dc2ee9b7d957b15e6ab
CPU threads: 4; OS: Windows 10.0; UI render: default;
Locale: en-US (en_US); Calc: group
Comment 3 QA Administrators 2018-12-03 13:13:14 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2019-01-11 15:27:01 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20190111