Bug Hunting Session
Bug 118413 - High CPU when working with remote files
Summary: High CPU when working with remote files
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.0.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium minor
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Network
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Reported: 2018-06-27 14:52 UTC by lucas
Modified: 2019-05-08 20:37 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description lucas 2018-06-27 14:52:15 UTC
Description:
Version:
- LO: 6.0.3.2. 
- Ubuntu 18.04 (fresh install).

I've experienced that, when working with word 2003 (.doc) files over an SFTP/SSH connection, the CPU consumtion goes high. Situation is solved when saving the file.

It's funny because as soon as I modify the file, the CPU goes high again. I only need to save the file to bring CPU down.

I really do not know it this is something related to my OS or is directly related to LO. But as soon as I save changes, the CPU consumption goes down.

Steps to Reproduce:
1. Open Word 2003 (.doc) file over an SFTP/SSH connection.
2. Modify it. CPU should go high.
3. Save the changes. CPU should go down.

Actual Results:
I can reproduce always the bug.

Expected Results:
I would expect CPU consumption to remain the same whether I'm working with a local file or with a remote file.


Reproducible: Always


User Profile Reset: No



Additional Info:
Comment 1 Xisco Faulí 2018-08-02 12:06:50 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
Comment 2 QA Administrators 2019-03-21 11:10:56 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2019-05-08 20:37:37 UTC
Dear lucas,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp