Bug 118504 - Freeze at copy past
Summary: Freeze at copy past
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.0.5.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-07-02 13:50 UTC by Artem
Modified: 2018-08-20 14:19 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Artem 2018-07-02 13:50:04 UTC
Description:
when I copy some of the information from the cell, I get 2-4 seconds of freezing (program lag) 

Steps to Reproduce:
1. Open document in LibreOffice Calc
2. Select cell
3. Double click in cell (to select a piece of information inside)
4. Select any part of information (with the mouse)
5. Press "Ctrl+C" 

Actual Results:
2-4 seconds of freezing (program lag) 

Expected Results:
no freeze
no lag


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Comment 1 MM 2018-07-02 19:48:36 UTC
Unconfirmed on windows 7 x64 with Version: 6.0.5.2 (x64)
Build ID: 54c8cbb85f300ac59db32fe8a675ff7683cd5a16
CPU threads: 3; OS: Windows 6.1; UI render: default
Comment 2 Carlo 2018-07-09 21:57:11 UTC
Cannot reproduce.

Versione: 6.0.5.2 (x64)
Build ID: 54c8cbb85f300ac59db32fe8a675ff7683cd5a16
Thread CPU: 8; SO: Windows 10.0; Resa interfaccia: predefinito; 
Versione locale: it-IT (it_IT); Calc: group
Comment 3 Susan Gessing 2018-07-10 21:09:46 UTC

Was not able to reproduce in:

Version: 6.2.0.0.alpha0+
Build ID: b1740fba0d1e6e3d69c3781734509317f42a0e4f
CPU threads: 4; OS: Windows 6.3; UI render: GL; 
TinderBox: Win-x86@42, Branch:master, Time: 2018-06-15_08:49:04
Locale: en-US (en_US); Calc: CL
Comment 4 Buovjaga 2018-07-15 17:41:58 UTC
Artem: do you get the lag when running in Safe mode? Help - Restart in safe mode and then Continue in safe mode.

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.
Comment 5 Artem 2018-07-16 08:08:51 UTC Comment hidden (obsolete)
Comment 6 Buovjaga 2018-07-16 10:45:17 UTC
(In reply to Artem from comment #5)
> Buovjaga 
> you are right in safe mode the problem is missing.
> 
> apparently driver conflict, do you have any ideas?

Aha, interesting. Check your Help - About in normal mode vs. safe mode.
It might be that the problem is with OpenGL ("UI render: GL") and in safe mode OpenGL would be disabled.

This is the option: Tools - Options - LibreOffice - View - Use OpenGL for all rendering

If the cause turns out to be OpenGL, you can open this file in Notepad and copy and paste the contents to a comment: C:\Users\User\AppData\Roaming\LibreOffice\4\cache\opengl_device.log
Comment 7 Artem 2018-07-16 10:59:28 UTC
Buovjaga 

There was a misunderstanding, I used a safe mode for Windows 7, not for libro.

The safe mode for libro and many other options (including OpenGl) do not help
Comment 8 Artem 2018-07-16 11:02:52 UTC Comment hidden (obsolete)
Comment 9 Timur 2018-07-16 15:39:24 UTC
Artem, for this one and in general, when you report please download master from https://dev-builds.libreoffice.org/daily/master/ and try. Best to try both x86 and x64. That will not mess with your working version. It's 6.2+ now. 
I think I also experienced slowness in Windows 7 64-bit (with 6.1beta?, on fresh start?). But key is to have it reproducible. See Bug 117464.
Comment 10 Artem 2018-07-16 16:08:09 UTC
Timur 

You are right in the last pre release version build, there is no problem
(LibreOffice_6.1.0.1_Win_x86)