Bug 118714 - False Page number in document
Summary: False Page number in document
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.0.5.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: corruptProfile
Depends on:
Blocks:
 
Reported: 2018-07-12 09:12 UTC by Luc Vandegehuchte
Modified: 2018-07-21 21:03 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
view of corner (2.37 KB, image/jpeg)
2018-07-12 09:14 UTC, Luc Vandegehuchte
Details
a five page document (600.50 KB, application/msword)
2018-07-15 20:44 UTC, Luc Vandegehuchte
Details
Hereby my latest "User Profile" (112.29 KB, application/x-zip-compressed)
2018-07-16 20:59 UTC, Luc Vandegehuchte
Details
Wrong page number AND words/characters (126.51 KB, image/jpeg)
2018-07-21 21:03 UTC, Luc Vandegehuchte
Details

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Description Luc Vandegehuchte 2018-07-12 09:12:00 UTC
Description:
In the left down corner is viewed the "Page number in document". The previous version and version 6.0.5.2 (x64) show wrong data when opening and scrolling through a document. For example "Page 1 of 5" when there are only 4 pages. When scrolling to page 2, 3, or backwords to page 1 ... this number doesn't change, nor does it show what page I'm on. Sometimes after printing it shows it right.

Actual Results:
Open a document with more than 4 pages

Expected Results:
Wrong "Page number in document"


Reproducible: Always


User Profile Reset: No



Additional Info:
Show the right numer of pages AND change when scrolling to another page
Comment 1 Luc Vandegehuchte 2018-07-12 09:14:35 UTC
Created attachment 143501 [details]
view of corner
Comment 2 Buovjaga 2018-07-15 17:53:40 UTC
We need an example document.

Please attach an example document.
Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the document.
Comment 3 Luc Vandegehuchte 2018-07-15 20:44:28 UTC
Created attachment 143562 [details]
a five page document
Comment 4 Buovjaga 2018-07-16 16:39:38 UTC
For me, it shows very briefly "1 of 5" at the beginning, but soon changes to "1 of 4".

I did notice in my Win master that it actually showed 5 pages (last page blank). Then I ran it in Safe mode and it no longer showed 5.

Can you try Help - Restart in safe mode and then Continue in safe mode?
Comment 5 Luc Vandegehuchte 2018-07-16 18:47:32 UTC
As you proposed, I tried Help - Restart in safe mode and then Continue in safe mode. It worked fine. Going back to "normal mode" didn't solve the problem. Do I continue "permanently" in "safe mode" ?
Comment 6 Buovjaga 2018-07-16 18:52:32 UTC
(In reply to Luc Vandegehuchte from comment #5)
> As you proposed, I tried Help - Restart in safe mode and then Continue in
> safe mode. It worked fine. Going back to "normal mode" didn't solve the
> problem. Do I continue "permanently" in "safe mode" ?

If you have not done modifications to the toolbars, menus, keyboard shortcuts, autocorrect and such, you can do this in the safe mode dialog:
1) Select "Reset to factory settings" radio button
2) Check "Reset settings and user interface modifications"
3) Click "Apply changes and restart"

If you have done modifications that you want to preserve, it will be more of a hassle and you have to consult this so you can take a backup of your changes: https://wiki.documentfoundation.org/UserProfile#Default_locations
Comment 7 Luc Vandegehuchte 2018-07-16 20:59:50 UTC
Created attachment 143583 [details]
Hereby my latest "User Profile"

I tried:
1) Help -> Restart in Safe Mode -> Restart -> Reset to factory settings + check Reset settings and user interface modofications + check Reset entire user profile -> Apply Changes ans Restart -> NOPE
2) Uninstall ALL of LibreOffice 6.0.5.2 (x64) + Reboot PC + Reinstall completely WITHOUT any user-defined changes

SORRY, didn't work - got "Page 1 of 5" (except in "safe mode") -> EVEN when I deleted page 4 completely it keeps saying "Page 1 of 5"
Comment 8 Buovjaga 2018-07-17 09:14:18 UTC
Could you try this master build (it installs separately and does not affect your stable): https://dev-builds.libreoffice.org/daily/master/Win-x86_64@42/current/
Comment 9 Luc Vandegehuchte 2018-07-21 21:03:31 UTC
Created attachment 143678 [details]
Wrong page number AND words/characters

This will be my last message reporting this bug.
I started a new document for this.
See attached image. Wrong page number AND words/characters. I was at the end of page 4.
I won't install the "master build" and will wait until next update.
Thanks, Luc