Bug 118869 - Installer claims of MS KB 2919355 for Win 8.1
Installer claims of MS KB 2919355 for Win 8.1
 Status: VERIFIED FIXED None LibreOffice Unclassified Installation (show other bugs) 6.1.0.1 rc x86-64 (AMD64) Windows (All) medium normal Mike Kaganski target:6.2.0 target:6.1.1 target:6.1.0

 Reported: 2018-07-21 10:27 UTC by Markus Grob 2018-08-02 11:59 UTC (History) 2 users (show) baron xiscofauli

Attachments
Screenshot (72.80 KB, image/png)
2018-07-21 10:29 UTC, Markus Grob
Details
msiexec log (50MB) (2.03 MB, application/x-7z-compressed)
2018-07-27 08:46 UTC, Markus Grob
Details
Logfile of installation try (89.81 KB, application/x-7z-compressed)
2018-07-30 09:16 UTC, Markus Grob
Details

 Note You need to log in before you can comment on or make changes to this bug.
 Markus Grob 2018-07-21 10:27:52 UTC Description: Hi I tried to install 6.1RC1 on Windows 10 german (10.0.15063), but the installer claims, that I first have to install KB 2919355 for Win 8.1. I tried to install it, but Win 10 tells me, the necessary service is not running and I think, maybe the error message is wrong. Steps to Reproduce: Download it and try to install. Actual Results: Installation not possible Expected Results: Installation possible or error message for Win 10. Reproducible: Always User Profile Reset: No Additional Info: I submit a screenshot. Markus Grob 2018-07-21 10:29:01 UTC Created attachment 143671 [details] Screenshot MM 2018-07-21 12:46:20 UTC On windows 10 1803 I had no problem installing 6.1.0.1. When I check the system update files, I don't see that KB patch. Where did you get that LO download from ? Markus Grob 2018-07-26 12:20:03 UTC Same error on the new version: https://www.libreoffice.org/donate/dl/win-x86_64/6.1.0/de/LibreOffice_6.1.0.2_Win_x64.msi Xisco Faulí 2018-07-26 12:25:25 UTC Hello, Yes, this is a consequence of bug 108580 and it's the expected behaviour. See from https://bugs.documentfoundation.org/show_bug.cgi?id=108580#c49 on... *** This bug has been marked as a duplicate of bug 108580 *** Mike Kaganski 2018-07-26 13:08:03 UTC Hmm... no it's not expected. Windows _10_ is not expected to emit the messages for 8.1. So please provide an install log for the failing install, using command line like > msiexec /i path\to\libreoffice.6.1.msi /l*vx c:\loinst.log Please attach the logfile c:\loinst.log. Markus Grob 2018-07-27 08:45:35 UTC Strange behavior... I opened a DOS-Window as admin and installed it with msiexec and the only thing was, it claimed, that Thunderbird has to be closed and after it installed without any problem. I attach the logfile, but maybe, the problem is another. Shall I try to do the same without a DOS-window? Maybe the error comes back? Markus Grob 2018-07-27 08:46:55 UTC Created attachment 143798 [details] msiexec log (50MB) Packed Logfile as it is 50MB big. Mike Kaganski 2018-07-27 21:08:51 UTC (In reply to Markus Grob from comment #6) > I opened a DOS-Window *as admin* Sigh :-) the problem was "as admin". I don't know if the problem would reoccur if you reinstall now, but if possible, could you please try again as normal user? If this is not a strange system corruption case that is specific to one system, then it's highly important to find the root cause and fix asap. Markus Grob 2018-07-30 09:15:02 UTC Now I get the error again. I'll attach the log. Markus Grob 2018-07-30 09:16:04 UTC Created attachment 143817 [details] Logfile of installation try Logfile zipped. Mike Kaganski 2018-07-30 10:44:26 UTC Thank you very much! The log is very helpful! Sigh... looks like a bug in Windows 10.0.15063. It doesn't do AppSearch in deferred part, and also does not transfer the detection results (WIN81S14 property) from user-impersonated stage to system stage because it's "disallowed" (because it's not required to put the AppSearch results properties to SecureCustomProperties as per MSI docs...). Need to do that nevertheless I guess. I'll ask you to try again when we'll have a test installer later so that we could see if that makes difference. Thank you very much again! Mike Kaganski 2018-07-30 12:53:35 UTC https://gerrit.libreoffice.org/58326 Commit Notification 2018-07-30 14:38:21 UTC Mike Kaganski committed a patch related to this issue. It has been pushed to "master": http://cgit.freedesktop.org/libreoffice/core/commit/?id=ec9b18b75c193c914691a29d3eb78bd81961fced tdf#118869: mark some properties secure to pass them to elevated install It will be available in 6.2.0. The patch should be included in the daily builds available at http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: http://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback. Commit Notification 2018-07-30 16:33:20 UTC Mike Kaganski committed a patch related to this issue. It has been pushed to "libreoffice-6-1": http://cgit.freedesktop.org/libreoffice/core/commit/?id=253cd2e450ca9c004237cd0c21b5c7f2f1f70bf7&h=libreoffice-6-1 tdf#118869: mark some properties secure to pass them to elevated install It will be available in 6.1.1. The patch should be included in the daily builds available at http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: http://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback. Markus Grob 2018-07-31 05:02:55 UTC I'll do the test, when the new nightly build will be available. Markus Grob 2018-08-01 07:02:50 UTC Works for me with build: 2018-07-31_11.01.45 Thank you Xisco Faulí 2018-08-01 07:52:32 UTC (In reply to Markus Grob from comment #16) > Works for me with build: 2018-07-31_11.01.45 > Thank you Setting to VERIFIED!! @Mike Kaganski, Thanks for fixing this!! Commit Notification 2018-08-02 11:59:48 UTC Mike Kaganski committed a patch related to this issue. It has been pushed to "libreoffice-6-1-0": http://cgit.freedesktop.org/libreoffice/core/commit/?id=2e05033c0b6e58ce08dc463469ca454a5c3fdaef&h=libreoffice-6-1-0 tdf#118869: mark some properties secure to pass them to elevated install It will be available in 6.1.0. The patch should be included in the daily builds available at http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: http://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.