Description: Version: 6.0.5.2 Target host: Scientific Linux 6.10 I am replacing the default distribution for SL6 with the latest from LO. Previous relesases have worked with out problems. (Previous version used was 6.0.4.2) Steps to Reproduce: 1. Follow default install script 2. Executable installs without problem 3. The help package (LibreOffice_6.0.5_Linux_x86-64_rpm_helppack_en-GB.tar.gz) unpacks without complaint. Actual Results: [russell@elm LibreOffice]$ cd LibreOffice_6.0.5.2_Linux_x86-64_rpm_helppack_en-GB/RPMS [russell@elm RPMS]$ sudo yum install *.rpm Loaded plugins: refresh-packagekit, security Setting up Install Process Examining libobasis6.0-en-GB-help-6.0.5.2-2.x86_64.rpm: libobasis6.0-en-GB-help-6.0.5.2-2.x86_64 Marking libobasis6.0-en-GB-help-6.0.5.2-2.x86_64.rpm to be installed Resolving Dependencies --> Running transaction check ---> Package libobasis6.0-en-GB-help.x86_64 0:6.0.5.2-2 will be installed --> Processing Dependency: libobasis6.0-en-GB <= 6.0.5.2-2 for package: libobasis6.0-en-GB-help-6.0.5.2-2.x86_64 --> Processing Dependency: libobasis6.0-en-GB >= 6.0.5.2 for package: libobasis6.0-en-GB-help-6.0.5.2-2.x86_64 --> Finished Dependency Resolution Error: Package: libobasis6.0-en-GB-help-6.0.5.2-2.x86_64 (/libobasis6.0-en-GB-help-6.0.5.2-2.x86_64) Requires: libobasis6.0-en-GB <= 6.0.5.2-2 Error: Package: libobasis6.0-en-GB-help-6.0.5.2-2.x86_64 (/libobasis6.0-en-GB-help-6.0.5.2-2.x86_64) Requires: libobasis6.0-en-GB >= 6.0.5.2 You could try using --skip-broken to work around the problem You could try running: rpm -Va --nofiles --nodigest [russell@elm RPMS]$ sudo yum --skip-broken install *.rpm Loaded plugins: refresh-packagekit, security Setting up Install Process Examining libobasis6.0-en-GB-help-6.0.5.2-2.x86_64.rpm: libobasis6.0-en-GB-help-6.0.5.2-2.x86_64 Marking libobasis6.0-en-GB-help-6.0.5.2-2.x86_64.rpm to be installed Resolving Dependencies --> Running transaction check ---> Package libobasis6.0-en-GB-help.x86_64 0:6.0.5.2-2 will be installed --> Processing Dependency: libobasis6.0-en-GB <= 6.0.5.2-2 for package: libobasis6.0-en-GB-help-6.0.5.2-2.x86_64 --> Processing Dependency: libobasis6.0-en-GB >= 6.0.5.2 for package: libobasis6.0-en-GB-help-6.0.5.2-2.x86_64 Packages skipped because of dependency problems: libobasis6.0-en-GB-help-6.0.5.2-2.x86_64 from /libobasis6.0-en-GB-help-6.0.5.2-2.x86_64 [russell@elm RPMS]$ rpm -Va --nofiles --nodigest *.rpm Expected Results: The help package did not install. Reproducible: Always User Profile Reset: Yes Additional Info: Has installed without problem in previous LO releases. In all my tests so far LO 6.0.5.2 functions without problem, except for the online help packpage.
Hello Al Russell, Could you please try to reproduce it with the latest version 6.0.6 of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Al Russell replied by email: I resolved the issue. Resolution: The download page pointed to the wrong version of the help package. I am downloading the package for an rpm install on Linux to a US address.If you check the download page you will see that, at least on my system. it points to https://ftp.wayne.edu/tdf/libreoffice/stable/6.0.6/rpm/x86_64/LibreOffice_6.0.6_Linux_x86-64_rpm_helppack_en-GB.tar.gz Notice the spec "en-GB", which is incorrect for a US install. It should read simply "en". When I manually selected the correct version all was fine. I just checked. The download page still points to the incorrect version.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20190321
Dear Al Russell, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp