Description: The installation pkg will not open in W-10 Pro. Windows asks if the pkg is formulated to be installed on Windows. Actual Results: I downloaded the LibreOffice suite and then attempted to open it. It would not open. Expected Results: W-10 Pro opened a dialog box and asked if the installation was meant to be used on Windows and apologized for not being able to open the file. Reproducible: Always User Profile Reset: No Additional Info: It should have opened and installed Libre Office.
Do you have the file size? Maybe the download has been interrupted, and you don't have the complete installer, which should either be 240M (252145664 bytes) for the 32-bit, or 262M (274243584 bytes) for the 64-bit version.
Libre Office will not execute. MS opens a pop-up windows asking if the software was configured for windows. The version I have is the 64 bit version. It contains 274,243,584 bytes.
(In reply to Aron Budea from comment #1) > Do you have the file size? Maybe the download has been interrupted, and you > don't have the complete installer, which should either be 240M (252145664 > bytes) for the 32-bit, or 262M (274243584 bytes) for the 64-bit version. My version contains 274,243,584 bytes.
Did you download LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I believe that I did download the file from your site. But since it doesn't work I have elected to download Open Office and it installs and work fine. I suggest you look into the problem you are having with your program. Thanks, Peter
(In reply to plvy78 from comment #5) > I believe that I did download the file from your site. But since it doesn't > work I have elected to download Open Office and it installs and work fine. I > suggest you look into the problem you are having with your program. Thanks, > Peter We have thousands of users installing LibreOffice on W-10 pro and this is the first time we have got such a report, if you don't help us to investigate this issue, I'm afraid we can't investigate it further...
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20190321
Dear plvy78, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp