Bug 119047 - Shown formula is not saved at all
Summary: Shown formula is not saved at all
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Formula Editor (show other bugs)
Version:
(earliest affected)
6.0.2.1 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-08-01 16:42 UTC by jr
Modified: 2019-05-08 20:42 UTC (History)
0 users

See Also:
Crash report or crash signature:


Attachments
ODT file with the troublesome formula (53.49 KB, application/vnd.oasis.opendocument.text)
2018-08-01 16:44 UTC, jr
Details
Correct exported pdf-File (38.32 KB, application/pdf)
2018-08-01 16:44 UTC, jr
Details
Faulty document created on Netrunner-Linux (1.92 MB, video/x-matroska)
2018-08-03 14:12 UTC, jr
Details
Faulty document created on Netrunner-Linux (2.01 MB, video/x-matroska)
2018-08-03 14:14 UTC, jr
Details
Faulty document created on Ubuntu-Mate (1.92 MB, video/x-matroska)
2018-08-03 14:14 UTC, jr
Details
Test of the attached odt-file (1.88 MB, video/x-matroska)
2018-08-05 10:31 UTC, jr
Details
Test with LibreOfficeDev-6.2.0.0.alpha0_2018-08-04-x86_64 (1.92 MB, video/x-matroska)
2018-08-05 10:59 UTC, jr
Details

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Description jr 2018-08-01 16:42:26 UTC
Description:
I often write documents with a lot of formulas in it. For convenience I mostly copy existing formulas and only change the content in the equation editor. After leaving the equation editor the formulas are correctly shown.
I save the document, export it to a pdf-file and everything is correctly shown. 
But when I open my document and double-click on a changed formula the formula jumps back in its original form. I mean it shows the content before I changed the formula. You can try it by yourself with the attached file: "Problem.odt" (I marked the troublesome formula). This only happens after I used extensively copy and paste.

I have this problem on three different computers. On every computer runs a diffrent Linux version. And I have to admitt that I have this problem at least for one year. Sorry that I did not mentioned it earlier.


Actual Results:
-

Expected Results:
-


Reproducible: Couldn't Reproduce


User Profile Reset: No



Additional Info:
Comment 1 jr 2018-08-01 16:44:11 UTC
Created attachment 143910 [details]
ODT file with the troublesome formula
Comment 2 jr 2018-08-01 16:44:59 UTC
Created attachment 143911 [details]
Correct exported pdf-File
Comment 3 Timur 2018-08-03 10:06:25 UTC
Not correct bug report. 
You are required to write reproducible steps AND:
Actual Results:
Expected Results:

It's always better idea to test also with master. Normally you get it from https://dev-builds.libreoffice.org/daily/master/ but in Linux it's very convenient to use Appimage in Linux from https://www.libreoffice.org/download/appimage/ or daily from https://libreoffice.soluzioniopen.com/.
Comment 4 jr 2018-08-03 14:09:04 UTC
Reproducible steps:
Copy and paste extensively formulas in a writer document. Sorry but I can not tell how many times you have to do this.


Actual Results:
A writer document with formulas that seems to be correct. But if you open this document later and double-click on one of the formulas the formula bounces back to its former form. Please try out the attached file: "ODT file with the troublesome formula".


Expected Results:
A writer document with formulas that is actually saving what I see. It shouldn't be possible to create documents like the on I attached. Very important when you have to teach "stuff" with formulas in it.


On two of my computers (Ubuntu-Mate 16.04 and Netrunner 18.03) I made videos that illustrate the problem. I will attach them too.


Thank you for your advice to use Appimage in Linux. But when I install Linux, LibreOffice is always installed too. Nowadays I don't have time for trying out new technologies.
Comment 5 jr 2018-08-03 14:12:32 UTC
Created attachment 143955 [details]
Faulty document created on Netrunner-Linux
Comment 6 jr 2018-08-03 14:14:00 UTC
Created attachment 143956 [details]
Faulty document created on Netrunner-Linux
Comment 7 jr 2018-08-03 14:14:48 UTC
Created attachment 143957 [details]
Faulty document created on Ubuntu-Mate
Comment 8 Timur 2018-08-03 15:00:25 UTC
Please do as asked and appreciate our time. 
You need to give reproducible steps. 
You didn't even report correct LO version, you marked 6.1.0 and video shows 5.4.2 and 5.3.0.
For professional use, go to 5.4.7 or better 6.0.6 ("still").
For this case, test with master 6.2+, as suggested. 
I did "Double-click on this formula" in LO master 6.2+, it showed fine, saved and reopened fine.
Comment 9 Timur 2018-08-03 16:38:47 UTC
If initial formula is from .DOC this can be a duplicate of Bug 61253.
Comment 10 jr 2018-08-04 10:17:51 UTC
The videos show older versions because (I have to quote myself): "And I have to admit that I have this problem at least for one year." I recorded the videos in that time.

But you are still right. I actually clicked on the wrong version number. I am sorry for that. The attached file was created with:

LibreOffice
Version: 6.0.2.1.0+
Build-ID: 1:6.0.2-1

on Netrunner-Linux 18.03. This is the version I am using now.




No, the initial formula is not from .DOC. I am exclusively using LibreOffice (on Linux!).




And believe me, I appreciate your time very much. I thought that the following will happen:
1) A programmer will open the attached file and observe what I observed.
2) The programmer will look inside the code of this file and find the cause for this behaviour.

I can only give you this file and the videos as proof of what I originally described.
Comment 11 jr 2018-08-05 10:31:24 UTC
Created attachment 143976 [details]
Test of the attached odt-file

I imagined to be a programmer who wants to check the claimed "bug".
On my freshly installed Ubuntu 18.04.1 LTS everything happened as I described (see the video "Test of the attached odt-file").
Question: How is it possible that a formula is changing by itself only by double clicking it? Where is the original content of the formula saved and where is the content saved which I can see after opening the file?
Comment 12 jr 2018-08-05 10:59:59 UTC
Created attachment 143977 [details]
Test with LibreOfficeDev-6.2.0.0.alpha0_2018-08-04-x86_64

Ok, I followed your advice and downloaded the LibreOffice AppImage Package: "LibreOfficeDev-6.2.0.0.alpha0_2018-08-04-x86_64".
I wanted to understand what you meant with "I did Double-click on this formula in LO master 6.2+, it showed fine, saved and reopened fine."

Yes, you can open the file and it "shows fine". Yes, you can save it (like I did), you can reopen it and it will still look fine.
BUT when I double-click on the formula it shows its original content and not the one I saw before. This happened with the above mentioned LibreOffice version too. The evidence has to be in the file! (or is it more complicated?)

Again, I am really sorry that I can not tell you how I created it. I promise you I only copied and pasted my own formulas and after some time the program starts to go haywire.
Comment 13 Timur 2018-08-06 08:44:57 UTC
You still didn't give simple facts, without explanation, for example:
Reproducible steps:
1. open ODT attachment 143910 [details]
2. copy....?
3. double click on formula .....?
4. change to.....
5. save and exit and reopen
Actual Results: previews .... but on double click shows ....
Expected Results: it should both preview and edit.....?
Comment 14 QA Administrators 2019-03-21 11:11:12 UTC Comment hidden (obsolete)
Comment 15 QA Administrators 2019-05-08 20:42:04 UTC
Dear jr,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp