Bug 119101 - LLVM Error causes crash on launch
Summary: LLVM Error causes crash on launch
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.0.5.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-08-05 04:46 UTC by Conor K
Modified: 2019-05-08 20:42 UTC (History)
0 users

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Crash report or crash signature:


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Description Conor K 2018-08-05 04:46:36 UTC
Description:
Attempting to launch the native version of LibreOffice on my system results in the a crash with LLVM related errors as shown here: https://ptpb.pw/Av4e

Steps to Reproduce:
Attempt to launch native version of Libreoffice from console

Actual Results:
Splash briefly displays, bar progresses slightly, then disappears

Expected Results:
User should arrive at main Libreoffice page for specifying a document type and


Reproducible: Always


User Profile Reset: No



Additional Info:
Comment 1 Roman Kuznetsov 2018-08-05 10:04:07 UTC
need more info about:
how you got your native LibreOffice?
What version LibreOffice did you use?
What Linux distributiv did you use?
Did you read this wiki page? https://wiki.documentfoundation.org/Development/BuildingOnLinux
Comment 2 Kyle De'Vir 2018-09-11 05:52:49 UTC
This bug is caused by enabling OpenCL, and having an OpenCL driver that LibreOffice doesn't like.

You can fix this by running `SAL_DISABLE_OPENCL=1 libreoffice` and then disabling OpenCL in the settings manually. Then restart.
Comment 3 Kyle De'Vir 2018-09-11 05:53:52 UTC
Also, OpenCL is enabled by default on a new profile...

This is very annoying, because it isn't really clear what the problem is, for new users.
Comment 4 QA Administrators 2019-03-21 11:11:02 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2019-05-08 20:42:31 UTC
Dear Conor K,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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